Nissan of the Bronx

Had to wait more than 1 hour for the dealer to speak with me. It has been a month now and still have no answers on the new license plates. me. It has been a month now and still have no answers on the new license plates. More

The sales man Osiris was amazing, he really helped my dream come true with my decision to lease, the finance manager Alberto as well dream come true with my decision to lease, the finance manager Alberto as well More

Kinda rude didnt really explain stuff like they should every one there that was a customer felt rushed every one there that was a customer felt rushed More

From the check in process I was dealing with MR walker very professional and kind kept me updated on my car every step of the way my first Nissan purchase I’ll definitely buy another one mechanics are ver very professional and kind kept me updated on my car every step of the way my first Nissan purchase I’ll definitely buy another one mechanics are very experienced and check your vehicle from top to bottom More

Very good service also Jose the mechanic is the best . I love Leslie the advisor she's awesome I love Leslie the advisor she's awesome More

The worse experience I ever had at this Nissan dealership. The person who took care of my oil change was unfriendly and seems unmotivated to work. I waited 2 hours for a oil change I had an appoin dealership. The person who took care of my oil change was unfriendly and seems unmotivated to work. I waited 2 hours for a oil change I had an appointment for, then I had to go to the garbage area to ask what’s the hold up just to find out my oil charge has been done for some time and my paperwork is just sitting on a desk while the workers joke around about nothing. Then I am told one price, then get charged something different. When I ask the cashier why the price is different, she pointed at a policy for me to read. I asked her why wouldn’t she tell me there is a surcharge for using your debit card, I could of paid cash but I was unaware of my options until my card was charged a different price from what I was told. Her attitude is the reason I will never return to this Nissan dealership and I will advertise to my friends and family this is not the place to go to get customer service. The guys in the garage is one thing, I can understand to a level but the misinformation about my money is unacceptable because she treated me like I was wrong for noticing and questioning the price difference. More

Addy is always very helpful and knowledgeable, go to her for all my car needs. for all my car needs. More

Entire experience was positive, informative and quick. Issues I had were Part not in stock and not getting a loaner/rental and having to drive my car with the issue I brought it in for. Issues I had were Part not in stock and not getting a loaner/rental and having to drive my car with the issue I brought it in for. More

I came in inquiring about a used car seen online and ended up leaving with a brand new 2023 car! I want to thank Osiris for helping me with my first car purchase ! He was super friendly and helpful. I’m ended up leaving with a brand new 2023 car! I want to thank Osiris for helping me with my first car purchase ! He was super friendly and helpful. I’m in love with my new baby!! Thank you again so much ! More

He understood the issue and addressed it! Less than 45 mins. Customer service was very welcoming and took care of us asap. Less than 45 mins. Customer service was very welcoming and took care of us asap. More