Nissan of the Bronx

I will say don’t go there and buy anything coz they are always Carrying two faced… They don’t keep there promise and after you buy the car they pretend don’t need you anymore always Carrying two faced… They don’t keep there promise and after you buy the car they pretend don’t need you anymore More

Excellent servicing in a timely manner. Everyone was courteous and professional. Will continue servicing here. Everyone was courteous and professional. Will continue servicing here. More

David is very patient and knows the cars well. He showed me different options and gave me enough time to decide which one to go. He showed me different options and gave me enough time to decide which one to go. More

Nissan treated my Military Veterans family great. I’ve been with Nissan for over 15 years. I continue to be part of the Nissan family. Great work guys. Nissan of the Bronx, The Best. I’ve been with Nissan for over 15 years. I continue to be part of the Nissan family. Great work guys. Nissan of the Bronx, The Best. More

Mr. Greg Stukes took the best care of me when I need service work on my 2020 Rogue. He was very attentive, courteous and professional. I will surely be a return customer at this location. And that says service work on my 2020 Rogue. He was very attentive, courteous and professional. I will surely be a return customer at this location. And that says a lot about the worldclass service that Mr. Stukes provided, since I reside in Queens, NY. More

My experience with the dealership has been nothing less than exceptional! This is my third least and Juan Garcia has always been the sales person I would go to. I never had to do more than one day when lea than exceptional! This is my third least and Juan Garcia has always been the sales person I would go to. I never had to do more than one day when leasing a vehicle. Juan is always straight to the point, gives me all the information I need and is 100% transparent with the requirements for leasing my vehicles. Ashley Rivera is sweet, kind and attentive. She provided support when needed and in a timely and expeditious manner. Adonis Melenciano was very professional, articulate, knowledgeable and was able to address any questions or concerns I had regarding financing. Leslie Dedona in the service department assisted me when I needed an issue resolved with the new vehicle. She is 100 % service orientated and always followup to keep me informed about the status of my service. I witnessed how she serviced other customers and was impressed by her mannerism, kindness, efficiency and professionalism. I am always satisfied with the service and deals I receive, and always walking out with a smile. The service, kindness and professionalism is commendable. It makes it that much harder to even consider leasing elsewhere. More

The day I arrived with my vehicle they were very attentive professional and quick to resolve my issue attentive professional and quick to resolve my issue More

Gave me the runaround but managed to resolve the issue in 3weeks time (car less). 3weeks time (car less). More

Leslie Sedona is the best service representative I have had the pleasure of working with thus far. 100% service oriented and always keeps me informed as to the status of my service. She works not stop, che had the pleasure of working with thus far. 100% service oriented and always keeps me informed as to the status of my service. She works not stop, checking on the progress on the vehicle until my service was complete. Very impressionable, professional and efficient. I would keep her as my personal rep if I could. I am not sure how she is paid but she should definitely get a raise. More

Me parece pésima la atención al cliente de Leslie, tiene una actitud arrogante y displicente con el cliente y el trabajo de sus mecánicos deja mucho que desear pues es imposible que en 3 dias me digan que e una actitud arrogante y displicente con el cliente y el trabajo de sus mecánicos deja mucho que desear pues es imposible que en 3 dias me digan que el auto no tiene nada. Deje mi auto el martes 17 de septiembre y supuestamente toman un dia en hacer el diagnóstico. Debieron llamar el miercoles y nadie lo hizo. Llamo el jueves y nadie responde no regresa la llamada y llamo de nuevo el viernes 20 y me dicen que el auto ya esta listo. Nunca me informaron que era lo que tenia el carro y que le repararian o cambiarian de ser necesario. Ademas llamo a la compañía de la garantía para validar que reportaron ustedes y que sorpresa me llevo cuando me dicen que no hicieron ningun reporte ni pidieron autorización para hacer alguna reparación. Se acerca mi esposo a su taller a recoger el carro y al pedir información le dicen que el auto no tenia nada que el ruido que tiene es por algo plástico que tenia como estorbando en la dirección y que eso era todo. Lo cual es absurdo porque no se necesita ser experto para saber que eso no es normal y que algo esta fallando. No se que clase de mecánicos tienen en su taller porque a todas luces se ve que no sabe absolutamente nada del tema. Puedo estar casi segura que mi auto no lo chequearon para saber que es lo que tiene. Principalmente porque continua con el mismo ruido. Es mas quisiera ver el supuesto plástico que tenia y que generaba el ruido. Con esta vez ya van 4 veces que se lleva mi auto a revision y no ha sido para nada satisfactorio el servicio y el resultado de sus supuestas reparaciones. Es muy decepcionante que jueguen con el tiempo y con las expectativas de los clientes de la manera que lo hacen y peor aun creyendo que con una disculpa ya todo está solucionado. Jamas recomendaría ni su dealer, ni su taller, he comprobado que NISSAN es la peor marca del mercado. More