Nissan of Yorktown Heights
Yorktown Heights, NY
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Great experience buying a car at Yorktown Nissan I’ve never gone into a dealer by myself to shop for a car because it always seemed too intimidating and too much of a hassle. That was until I went to I’ve never gone into a dealer by myself to shop for a car because it always seemed too intimidating and too much of a hassle. That was until I went to Yorktown Heights Nissan and met my salesperson Michael Britt. Can’t say enough about the incredible customer service he delivered. He was patient; he encouraged me to test drive as many cars as I liked because he wanted to make sure I felt comfortable with my decision. He explained all the features of each car in detail. Since I was buying pre-certified , Michael explained the carfax report , the mileage per year, history of ownership etc. After I decided on a car he explained the financing process. The day I picked up the car he spent time again going over everything about the car. Michael is a no-pressure salesperson who is willing to spend time helping his customers. More
Nissan of Yorktown took care of us. We were greeted nicely at the door. We wanted assistance and we were quickly matched up with Mike C. Buying a car, for and with my wife could have be We were greeted nicely at the door. We wanted assistance and we were quickly matched up with Mike C. Buying a car, for and with my wife could have been stressful however things went extremely smoothly. Mike C. was great, low key, no pressure. All he did was help. It was quite a relief not to have trouble with the transaction. We got the financing we needed. we were introduced to the general manager. Almost most importantly, unlike other vehicle transactions in my past, my time wasn't wasted. The nice people got things done without wasting my time. Thank you Yorktown Nissan and thank you Mike C. More
Sales Consultants define success or failure I was lucky to get help from Daniel Pantori while getting a new lease (a 2018 Altima). Daniel played a very good role in facilitating a final deal bet I was lucky to get help from Daniel Pantori while getting a new lease (a 2018 Altima). Daniel played a very good role in facilitating a final deal between the management and myself. Thank you, Daniel. More
Outstanding Customer Service and sales support Ive recently leased a 2018 Nissan Rogue as it was the best deal that worked for me. I also traded i a vehicle and was given a fair trade in value. M Ive recently leased a 2018 Nissan Rogue as it was the best deal that worked for me. I also traded i a vehicle and was given a fair trade in value. My salesman Daneil Pantori was very knowledgable and willing to help me get the best deal that meet my needs. The remaining staff was very friendly and management was freely to talk with. More
A Bit Disappointed to say the least Gus Vasilakos 6 reviews?·?17 photos 10 hours ago-EditThe experience started off well when they let my daughter and I test drive a pre owned Gus Vasilakos 6 reviews?·?17 photos 10 hours ago-EditThe experience started off well when they let my daughter and I test drive a pre owned Rouge without a salesperson. Then it did not go well as they low balled my trade in offering $1000. BTW- today we got $2600 for the trade at Mazda in Middletown, NY. Then the salesperson insinuated that I was withholding information about a minor collison that he saw on the CARFAX. When they didn't increase their lowball offer, they told us they could come down a couple of hundred on the Rouge. Then salesperson told us my daughter may get a higher interest rate because it would be her first car loan. BTW- today she qualified for a 3.7% APR loan. I would tread carefully at this dealer. The salesperson was even awkwardly insensitive and not funny when he referred to my daughter's black ice accident(which we unfortunately shared). I didn't care for the way the salesperson spoke to me, I am 30 years his senior and he should have been less casual than he was. So, we are never thinking of this dealership again when car shopping and will never recommend it to friends or family if asked. More
MICHAEL CZERNIAK TOOK CARE OF EVERYTHING FOR ME TO LEASE. I NEVER THOUGHT I WOULD THINK SO HIGHLY ABOUT A CAR SALESMAN BUT I DO. HONEST, CARED ABOUT MY NEEDS, TOOK CARE OF EVERYTHING IN A PROFESSIONAL MANNE I NEVER THOUGHT I WOULD THINK SO HIGHLY ABOUT A CAR SALESMAN BUT I DO. HONEST, CARED ABOUT MY NEEDS, TOOK CARE OF EVERYTHING IN A PROFESSIONAL MANNER WITH A GREAT PERSONALITY. More
Fair and honest experience. I have purchased cars for years and I have found Nissan of Yorktown Heights to be by far the best dealership that I have ever done business. My sales I have purchased cars for years and I have found Nissan of Yorktown Heights to be by far the best dealership that I have ever done business. My salesperson, Maddy Martinez, is very professional and honest. She always will try to guide you to the best vehicle for you. In addition, she is extremely friendly and treats you like you are a long time friend. I would highly recommend both Maddy and Nissan of Yorktown Heights. More
Great service Never a bad experience at this dealership. This is the 2nd car I’ve gotten from Nissan of Yorktown heights and both times Maddy Martinez was extremely Never a bad experience at this dealership. This is the 2nd car I’ve gotten from Nissan of Yorktown heights and both times Maddy Martinez was extremely helpful with my purchases. Her customer service makes me feel like a friend and not just a client. Great dealership overall. More
Service Experience Brought my Rogue in the other day for an oil change and check engine light. Everyone was helpful and Andy was even able to reserve me a rental on sho Brought my Rogue in the other day for an oil change and check engine light. Everyone was helpful and Andy was even able to reserve me a rental on short notice. They called me mid day with status update and later on when the car was finished. Surprisingly reasonable too! Thanks Nissan very convenient. More
Very unprofessional This place is a mess and don't expect them to return your calls after you buy the car. They have put the wrong VIN on all of my documents except for This place is a mess and don't expect them to return your calls after you buy the car. They have put the wrong VIN on all of my documents except for the registration and insurance (I called myself). In order to correct it I had to get their manager to do it. They still owe me missing parts from the car and it has been two months already since I bought the car from them. Hopefully I will get my package soon. More