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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,447 Reviews
As a premier Texas Nissan dealer, we have a huge selection of new and used vehicles from which to choose from. Nissan of Wichita Falls' online and offline customers enjoy vehicle specials every day. We offer Nissan service & parts, an online inventory, and outstanding financing options, making Nissan of Wichita Falls a preferred dealer serving Wichita Falls, Iowa Park, Burkburnett, Holliday, Vernon, Bowie, Electra, Seymour, Graham, Archer City, Jacksboro, Dean, Petrolia, Windthorst, Lawton, Waurika, Bowie and Olney. Ready to set up a test drive? Visit our newly renovated Nissan dealership in Wichita Falls, TX today! We are the Home of the FREE Lifetime Powertrain Warranty!
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4000 Kell W Blvd

Wichita Falls, TX

76309

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Showing 1,447 reviews

March 30, 2023

Ashton was awesome from the start. He was professional, attentive to all our needs (and we're VERY picky), he knew his product well and jumped through hoops to make sure we were 100% s More

by Tray Boswell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin King, Ashton Jones
Apr 02, 2023 -

Nissan of Wichita Falls responded

Thank you, Tray, for the great review! We are so pleased you had a great experience with Ashton and our sales team. We sincerely appreciate your business!

January 17, 2023

Excellent customer service! Very good experience with all departments! Would definitely recommend them for your next car buying experience! More

by SB1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Delcambre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin King
Jan 19, 2023 -

Nissan of Wichita Falls responded

Thank you for the wonderful review!

January 17, 2023

Came in for an oil change and they found the tires on the back of my wife’s car needed to be replaced. They were able to get them the next day and have her ready for her 6hr trip over the weekend. Good looki More

by Bennett-jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serena Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Bodkin, Jacob Dantonio
Jan 19, 2023 -

Nissan of Wichita Falls responded

Thank you for sharing your experience with us, Jimmy! We appreciate you as a customer!

January 17, 2023

Great customer service experience in service. Paul got my vehicle in and taken care of with minimum wait. More

by Msmith23rsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Bodkin
Jan 19, 2023 -

Nissan of Wichita Falls responded

Thank you for the wonderful review, Michael! We are pleased you had a great experience and we appreciate your business!

January 10, 2023

Without a doubt, the BEST car buying experience I have ever had! Ashton went over the top to make sure we were happy! Even brought the car to my house! Ashton is a 10 out of 10! Justin King made the finan More

by lwachsmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin King, Ashton Jones
Jan 12, 2023 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are so pleased you had such a great experience, and we sincerely appreciate your business!

December 22, 2022

The service is very good ! ! I would recommend Nissan to my friends!! They take care of their customers. More

by ROSECHOCKPOYAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin King, Rachad Moreland, Mutandwa Machemedze
Dec 23, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review, Rose! We appreciate your business!

December 16, 2022

Oil change went from 24. 95 to 74.95 ... after oil change and truck was washed I had to find out my battery failed... that should have been done while the oil change was being More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Nissan of Wichita Falls responded

We appreciate you reaching out. In regards to the old change price, as we discussed this afternoon, the increase in the price of synthetic oil has made it impossible for us to stay at the same rate we had before. This is a nation-wide issue and we are simply keeping up with industry standards, while trying to do the best thing for our clients at the same time. We apologize for the steep increase but it is across the board, not just at our dealership. We do apologize for the oversight of your battery on the inspection report and will address this with the advisor. We were trying to complete the services on your car in the time frame that you required this afternoon and while rushing to make this happen, the battery status was overlooked before presenting you the inspection sheet. Your advisor is a new hire and still learning. This is not an excuse, but hopefully you can understand how mistakes like this are going to happen from time to time while somebody is learning the trade. We do appreciate your business and hope we can do business with you in the future.

Dec 16, 2022 -

JR responded

Never gave anyone a time frame... please do not make a bad situation into a worse one by untruths.

Jan 01, 2023 -

JR responded

Popped my hood open today to check my oil and found the battery clamp/ holder not on my battery but next to it ... they charged me 49.00 to install a battery and didnt finish the job ... guess i will need to go behind them each time i come in ... smh

November 28, 2022

Was awesome dealing with every member of the Nissan team…will buy from them again in the future More

by JTINKER1972
Recommend Dealer
Yes
Employees Worked With
Kevin Delcambre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin King, Ashton Jones
Nov 29, 2022 -

Nissan of Wichita Falls responded

Thank you so much for the wonderful review! We are pleased you had such a great experience, and sincerely appreciate your business!

November 24, 2022

This is the best service department in the WF area. Great customer service and great communication throughout the process. More

by G.BODKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serena Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Bodkin
Nov 25, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review! We are pleased you had such a good experience and appreciate your business!

November 22, 2022

Quick friendly service Comfortable waiting area Friendly staff clean environment Organized Enjoyed the free car wash More

by chantyelmo92
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review! We sincerely appreciate your business!

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