Nissan of Westbury

We had an excellent experience From the second we pulled up the staff was welcoming and helpful. Dimitry Charlot was our salesman and he was absolutely wonderful to work with. He wa From the second we pulled up the staff was welcoming and helpful. Dimitry Charlot was our salesman and he was absolutely wonderful to work with. He was understanding of our needs and did everything he can to make sure we left happy. The sales manager Mirza Kavazovic was friendly and did his best to get us at a great price. The entire staff was warm and welcoming and this was the first time in many years of buying a car I did not feel pressured or annoyed while being there. We had an excellent experience at Nissan of Westbury and I would absolutely go back there and recommend my family to see Dimitry. Im looking forward to driving my new Pathfinder for the next 3 years. :) More

Avoid Nissan of Westbury at all costs! Purchased my vehicle in December 2016. Brought my vehicle in for the state inspection for the 1st time and was told I had to pay for it. I had the veh Purchased my vehicle in December 2016. Brought my vehicle in for the state inspection for the 1st time and was told I had to pay for it. I had the vehicle for less than 2 months when they changed dealer names and now they can’t honor the same “VIP Advantage”? The girl on the phone said they’d honor the previous dealer’s programs. The sales paper states free complimentary yearly state inspections. So basically EVERY extended service contract and incentives that I put in the equation and paid for to purchase my vehicle went out the door?? Don’t tell me the sales team didn’t see this coming. Who’s to say this business won’t change names (or owners as they claim) to do this to other future customers? Same employees, same xx. Pushy and obnoxious staff. They are xxx kissers to have you buy the car then turn their backs to you once they get you to sign off. Stay away from this dealer. Go elsewhere! More

4 phone calls disconnected 2x hung up on 2x. Trying to get some lease prices. Cant even get through to sales!!! Sent to voicemail which says phone is not hooked up. 2x. Hung up on by receptio Trying to get some lease prices. Cant even get through to sales!!! Sent to voicemail which says phone is not hooked up. 2x. Hung up on by receptionist who wants to talk over me. THen manager Alex (service sent me to bad extension. Then disconnected. Run don't walk from this dealership. More

Relaxed and comfortable with no pressure to buy. Our salesman Jevon was a gentleman at all times. He listed to what we wanted and made the sale very easy for us. The whole staff at the dealership was Our salesman Jevon was a gentleman at all times. He listed to what we wanted and made the sale very easy for us. The whole staff at the dealership was very professional and made our car buying experience quit easy and unstessful. We highly recommend Nissan of Westburuy. Thank you. Mr.and Mrs. Jack Vitale. More

Sales lady Kiera was nice, Keith from financing not nice. I purchased a brand new 2017 Nissan Rogue sport. I’m the one who prepped the car in the rain. I transferred my old plates from the other car and other I purchased a brand new 2017 Nissan Rogue sport. I’m the one who prepped the car in the rain. I transferred my old plates from the other car and other items from my car with no help offered to me. Keith, from financing office, told me that the car will be expedited for prepping, which relieved me and got me excited but an hour laterI saw that my car hasn’t been taken anywhere. Keith, from financing office asked me to give him the payment for November and I told him I’ll check if my wife sent it in yet. I dropped the title for my old car the next day and the guys asked “Who is the title for?” and I said the “Keith, the guy from financing.” I also told the gentleman in the front that the payment for November has been sent. About one week later, I get a text from Keith on my phone and it said “Hey.” That was sent to me on November 14th. On the 17th, I get a text from Keith again saying “hey, we need to talk or I will call the police and tell them you stole a car from the lot.” Which mad me confused. Now he’s claiming that I also owe him payments for the month of December which I never agreed to. When all said and done, he tells me that I made “empty promises” and “empty threats.” He also tell me that “honesty is best”, but he was gonna call the cops on me for stealing a car from his lot. I also found a delivery folder and a new delivery checklist which was never filled out. On November 26th, I texted Keith from financing again and got not answer. Thanks for blaming that I got Kiera fired, she was the only person that was very nice and helpful. Thanks More

Great Service What a friendly atmosphere this dealership has. Everyone is very nice an open to answering all your questions. I felt very comfortable sitting down wi What a friendly atmosphere this dealership has. Everyone is very nice an open to answering all your questions. I felt very comfortable sitting down with Tom and he was very patient with me. More

MADE ME AN OFFER I COULD NOT REFUSE !! I wanted to upgrade to a newer model Nissan and Mr Kavazovic (Manager) and Anthony Medina (Sales person) worked with me and Nissan Corp and got out of I wanted to upgrade to a newer model Nissan and Mr Kavazovic (Manager) and Anthony Medina (Sales person) worked with me and Nissan Corp and got out of my lease early and cleared me of any extra monies for the extra miles on my vehicle. Nissan of Westbury also cleared up a invoice I got from Corporate Nissan in error. Mr Kavazovic and Anthony Medina made sure that I was kept abreast of what was happening through out process until the matter was taken care of. I would recommend this dealership as a go to place to lease or purchase a new Nissan. Don"t let appearance fool you the dealership is going over a new look. More

Fair and Balanced Had a 2012 Sentra with considerable negative equity. Dimitry tha boi was a great listener and helped me through my issues and concerns, ended up givin Had a 2012 Sentra with considerable negative equity. Dimitry tha boi was a great listener and helped me through my issues and concerns, ended up giving me a 2017 Sentra SV for a good prce considering my situation. He knows how to take care of his clients. More