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Nissan of Westbury

Westbury, NY

3.9
539 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 539 reviews

October 02, 2020

Frank my service guy was very friendly and really made me feel like he cared about me . What he said he was going to take care of he did More

by TDRAKE44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in service
Oct 06, 2020 -

Nissan of Westbury responded

Thank you for the kind words regarding Frank and our service team at Nissan Of Westbury. We definitely care about all of our guests. Please reach out for any of your future needs. Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

October 02, 2020

Visited used car sales at Nissan of Westbury early July 2020. Purchased a 2015 Toyota Camry. Car did not start. Car went to service for a new battery. Fast forward to September. Car would not start on 9/14 More

by Connie Macc
Recommend Dealer
No
Employees Worked With
Sean Barrett
October 01, 2020

Only because of the friendliness of both Al & George did I have a good experience. The only thing I was disappointed with is the price I have to pay for the car since there is an error on my credit report w More

by HOPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Harris & George the Greek - (are you sure you gave me the right dealership? None of these people look familiar
Oct 06, 2020 -

Nissan of Westbury responded

Thank you for your stunning review. We always appreciate our customer's time in leaving one. We will let Al & George know about your kind words. Please let us know if you need anything. Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

October 01, 2020

This was one of the best buying experiences I have had in buying a car. Had a price from the internet thru Trucar. No issues in honoring the price. The finance person TK(Mr. Kelly) got me the interest rat More

by BRIAN.RIDLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly/T Kelly
Oct 06, 2020 -

Nissan of Westbury responded

Brian so glad to hear from you! It always feels good to know our customers enjoy their experiences here at Nissan Of Westbury. We will be sure to let the team know about your great review. If we can help with anything else, let me know. Thank you, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

October 01, 2020

Some of the men behind the desks were not always wearing their masks. When I left I made mention to the woman that checked me out. There was also an adjuster there who was not wearing a mask and I made ment More

by linnieg28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Ramoutar
Oct 06, 2020 -

Nissan of Westbury responded

We appreciate you alerting us of your experience in the dealership. Please know that we take our COVID protocols very seriously. If there was an instance of it not being followed we like to know about it. We will make sure this is addressed. If we can do anything for you please let me know directly. Thank you, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

Oct 06, 2020 -

linnieg28 responded

I’m not sure that I will be comfortable going back to the service Dept unless I have a guarantee that Covid safety is being done, we have no leadership in this country and I’m not risking getting sick for stupidly and selfishness

October 01, 2020

I really like Nissan because of the timely manner how their service team works. I love how they work with the customer to make them happy. More

by JOSEPHINETKGREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Ramoutar
Oct 06, 2020 -

Nissan of Westbury responded

Wow, thank you for the fantastic review. Speed, efficiency, & catering to our guest's needs are some of our top priorities. We will be sure to let the Service team at Nissan Of Westbury know about your kind words. Thank you, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

September 30, 2020

Kind and friendly. Superb customer service! I don’t remember their names but there was a driver, the guy who took my info and the desk people. (Sandy maybe). One of the guys has curly hair in a pony ta More

by andreamehale
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Oct 06, 2020 -

Nissan of Westbury responded

Woohoo!! Thank you for the awesome review! We always love hearing about our customer's great experiences. If there is anything we can for you please let us know. Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

September 30, 2020

Kim Barone what is a doll!!The woman Carrie Who greets Kim Barone what is a doll!! The woman Carrie Who greets you at the front door, was a doll! Also Samantha was a doll!! Thank you Richard......... More

by REW0773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Barone
Oct 06, 2020 -

Nissan of Westbury responded

Richard, thank you for the great review! Glad to know we have so many dolls working here. ;) We hope to see you again soon. Let me know if I can be of assistance in any way, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

September 30, 2020

Last week my father and I leased two 2020 Nissan Rogue SV's from Nissan of Westbury. This was our first experience with Nissan and we could not have been happier. Our sales rep, Shyam, was warm and frie More

by LAURENCSTIPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyam
Oct 03, 2020 -

Nissan of Westbury responded

This is so great to hear, Lauren! We appreciate your kind feedback of Nissan of Westbury and thank you for taking the time to leave us a review. We will be sure to let Yasser, Shyam, & George know about your kind words. Have a great day and thanks again. Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

September 16, 2020

Exhausted. 2 stars, would be none, but for Brendan only. Total of over 5.5 hrs in 2 days and no car. Yes, some credit score bangs, but we are Nissan customers over 22 years, total 8 leases and they could no More

by flowerbellejc
Recommend Dealer
No
Employees Worked With
Brendan Kelly
Oct 05, 2020 -

Nissan of Westbury responded

Thank you for alerting us to your experience. We strive to make our process as quick and painless as possible. Please note that we as a dealership do not control the bank's approval decisions. We will definitely use this feedback to get better. If we can still do anything for you to make things right, we would appreciate the opportunity. I can be reached directly, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

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