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Nissan of Westbury

Westbury, NY

3.9
536 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 536 reviews

December 17, 2023

In the beginning, I clearly mentioned to the Sales Agent (Shyam Manandhar) that my budget was below $20,000 and I couldn't afford more. I also informed him about another buying offer from Mitsubishi Mirage More

by sams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Irfan Mohammad (General Manager)
Dec 17, 2023 -

sams responded

In the beginning, I clearly mentioned to the Sales Agent (Shyam Manandhar) that my budget was below $20,000 and I couldn't afford more. I also informed him about another buying offer from Mitsubishi Mirage SE for $18,000 + Sales Tax + Registration Fee and 0% APR for 48 months. At the beginning of the purchase deal, he verbally agreed with the following. 1. $19,000 + Sales tax + Registration Fee 2. Loan Interest Rate will be less than 4% 3. Two Credit Reports will be pulled out from the Credit Bureaus (One for the Dealership and another for the Bank) He then discussed the above terms with the Sales Manager (Nelson Rivera) and got approval for this Verbal agreement. He didn't advise me to take a Test Drive on this Vehicle model and I was completely blindsided by this purchase deal. Compared to the Mitsubishi Mirage SE model, the Nissan Versa S CVT didn’t have the following features. 1. FAST-Key Entry System 2. Push Button Start 3. Heated Front Seats 4. Rain Sensing Wipers At the beginning of the conversation with the Finance Manager (Dayshon Wade), he printed an Invoice with a Base price of $23.500. I told him that I had a verbal agreement for $19,000 and I walked out. He then brought me to his table and reduced the Base price to $20,500. It's still $1500 more than what I agreed with Sales Agent & Manager. He added a Hidden Bank Fee of $1000 to the loan application and I told him that I didn't want this deal. He then reduced the hidden fee to $500 and they manipulated numbers in my application. The Basic model of the Nissan Versa 2024 is about $30,000, and I have to use a key to manually open the door. When I want to open a Driver's door, I have to insert the key and turn it Anticlockwise. When I want to open the Trunk, I have to insert the key and turn it Clockwise. This feature annoys me every time. Normally, when I lock the driver's door using the Key with other Car manufacturers, it locks all doors on the cars. Whereas in this 2024 Nissan Versa S CVT model, it locks only the Driver's door not all doors. This gives a theft option when I carry Valuable Items in this car. In the year 2000, I bought a Kia vehicle and used a remote button to lock all doors. At night time when I park this Nissan car in a dark area, I have to use a smartphone flashlight to unlock the doors. When I drive this car on the bridges, it' shakes abruptly. During heavy rain/snow, it is hard to drive this car because there's no rear windscreen wiper. How could Nissan sell a car in the year 2024 that has the basic features of a 2000 year model for $30,000? This deal is a total rip-off. I can get a Tesla 3 for $40,000 and they give me a tax credit of $7500. Last week, I had a phone conversation with this Dealership and they didn't agree with my terms and conditions. Instead, Irfan Mohammad (General Manager) planning to create more trouble on this purchase deal. Because of his arrogant behavior, now I am taking this matter to Federal, State, and County Vehicle Purchase and Credit Report Consumer Fraud Protection agencies.

December 05, 2023

Read Any car ad carefully! The car was advertised on True Car for just under $45000. When the preliminary paperwork was completed the sale price went to $50,740 with a $2995 More

by Marinekatemom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Kolb
September 14, 2023

Advertised car amount was $21,500 and just a warning all consumers about fine prints. Because the total amount after all fine prints came to over $28,000 More

by Z
Recommend Dealer
No
Employees Worked With
Don’t know
August 16, 2023

I was going to purchase a vehicle from here. They informed me on a Friday that the car was at their mechanic shop to fix the AC. I was then told to wait over the weekend because the car was not More

by coryrose100
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jessica
January 30, 2023

Advertises one price online and over the phone. Will give you a higher price when you arrive at the dealership. Don't waste your time More

by katelyn
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Hayley, Marta
November 08, 2022

Carlos Meza was the one that helped me over the phone. Was able to work most of it before coming in and got me into a new Nissan. Very happy! More

by Jen Delucia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Meza
November 08, 2022

I’ll start off by saying I’m an honest and fair guy, but I speak out when treated unfairly. I see the place has okay reviews, so maybe their sales team is good, but their purchase team doesnt appear to be. More

by Bentiger07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andre, Gary Forehand, Joey Maguire
October 14, 2022

The best dealership the best salesman’s the best service I appreciate all of them thank you Westbury More

by mehdibarak1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
July 26, 2022

Unfortunately I have to click a star to leave a message. Avoid this this dealership! They act like they care and want to get you the best deal, then lie right to your face. They are all in cahoots with one More

by mercadm2
Recommend Dealer
No
Employees Worked With
I am happy with my lord Jesus!!!
July 18, 2022

We had a horrible experience with Nissan of Westbury. We recommend anybody to NOT go there because they are unprofessional, and their post sales service is the WORST in the world! Recently, they sold a More

by Ayesha
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
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