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Nissan of Westbury

Westbury, NY

3.9
539 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 539 reviews

November 13, 2020

Jaime was extremely helpful, knowledgeable and very respectful of our time. Appreciate his patience and professionalism. Made the process painless and stress free. Recommend him highly More

by KARASANDREAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Enciso
Dec 28, 2020 -

Nissan of Westbury responded

Wow so great to read this feedback! We appreciate the review. We will be sure to let Jamie and the team know about your kind words. Be sure to come and see us again soon! Thanks, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 12, 2020

Service was good. Too bad the sales people are not as good as the service people They were very nice and punctual. Nice to deal with. More

by lopar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Dec 28, 2020 -

Nissan of Westbury responded

Thank you for your kind feedback of our service department. Glad our team provided a great experience. Please continue to let us know if there is anything we can do to help you out. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

Easy in and out. Only place that has serviced my vehicle since I bought it (11/08). Waiting area is clean and comfortable. Love them. More

by drewlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank contino
Dec 28, 2020 -

Nissan of Westbury responded

Glad we were able to earn your business. We strive to keep and clean and comfortable environment for all of our guests. Please keep us in mind for the next time your vehicle is in need of service. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

Alex helped my family really great! Very helpful, great communication, friendly. Made sure I found the best vehicle for me and at a great price. More

by StephA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Horn
Dec 18, 2020 -

Nissan of Westbury responded

Hi Steph, Glad Alex was able to help your family find a new car. We appreciate your business and the review. Have a great day! Sincerely, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

It was my first time going to Nissan of Westbury. Their service was efficient and fast and the guy at the desk was very friendly, More

by PAIGEK2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Dec 18, 2020 -

Nissan of Westbury responded

Hi Paige. Thank you for your business, Enjoy your new car and let us know if we can help you with any future auto matters. Sincerely, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

Great experience working with this dealer. Definitely worked with me to get the price that worked for me. This is the second lease we've done with them and both times were a pleasure. More

by skilletor13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikko Simms, Sean Clarke
Dec 18, 2020 -

Nissan of Westbury responded

Thank you for your five-star review. Our team is delighted we could serve you so well. Sincerely, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

I didn’t like the fact that my car had to stay there for more than 24 hours just to let me know It was only a battery and charge me $140 just to checked on a battery, and if I don’t want to pay the $140 I More

by ADADRE534
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Clarke
Dec 28, 2020 -

Nissan of Westbury responded

We regrettably read this review, but please note that this is standard procedure for any service department. We cannot provide an assessment of the vehicle without inspecting it. There is always a charge for inspecting a vehicle. If you choose to fix the vehicle with our dealership, we typically waive the inspection charge. If this was not explained to you correctly, we would like to know about it. Please feel free to speak with me further about your experience. Thank you for the feedback. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

I love the location of this service center as it is very close to my residence. If I need to drop off my car, I can easily walk home in a few minutes as long as the weather is also nice. The waiting area is More

by Keith K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Dec 28, 2020 -

Nissan of Westbury responded

Thanks for the kind review, neighbor! It is always our pleasure to help our local community in any way we can. We are here for you for any of your auto needs. Until next time, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 10, 2020

Cant ever say enough about these guys service is always efficient and they get the job done right. Service advisor frank is my go to guy would never steer me wrong when something is needed to be done. More

by clifforj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Contino
Dec 18, 2020 -

Nissan of Westbury responded

We appreciate your kind feedback and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again. Sincerely, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474

November 05, 2020

They were quick to push a sale. But unresponsive after I drove off the lot. I was promised two keys for the vehicle I purchased then all of a sudden there was only one. The finance manager added a ser More

by TF6453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shak, Eric
Dec 28, 2020 -

Nissan of Westbury responded

Very sorry to hear about this experience. My name is Kim Barone, I am the Owner Loyalty Manager here at the dealership. I would like to speak with you further about this if it has not already been corrected. Please give me a call directly at 516-348-0150 Ext 474.

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