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Nissan of Westbury

Westbury, NY

3.9
539 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 539 reviews

November 29, 2020

Very friendly Dealership as a whole. Agents are helpful and patient. Finance mangers are great and work with you in closing the deal on your new car. More

by NRICHARDSON718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Barone, Shyam Manadhar
Dec 09, 2020 -

Nissan of Westbury responded

Hey there! Thank you for the fantastic review. Our team at Nissan of Westbury strives to find the best fit vehicle for our customers' needs. You know when you find the right car for you - we're here to help you see it through. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 29, 2020

The entire team from nikko to Eric madd it happen. We are totally pleased. They did a fantastic professional job and I could not be more satisfied More

by LEGNASKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric malmut, Mikko Simms
Dec 09, 2020 -

Nissan of Westbury responded

Thank you for the positive recommendation! I'm happy to hear you received great service from our team at Nissan of Westbury. We strive to provide exceptional professional service and we are glad Eric could help you. Come back anytime, take care. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 28, 2020

The wait was long and I was given one price then told another after the agreement. I was told I could leave if I did not want to pay by the finance officer after already being there for hours. More

by toyahanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne Longmore
Dec 07, 2020 -

Nissan of Westbury responded

Hi Toyahanson, Please contact me directly today, I would like to discuss your recent visit with us. Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474

Dec 16, 2020 -

Nissan of Westbury responded

It is always our goal to provide our customers with prompt services and clear lines of communication. Your feedback is important to us and if you would like to speak about your recent experience in further detail, please contact me directly. I look forward to hearing from you, thank you. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 28, 2020

Everything was very good getting a new lease. Worked quickly to have me in a new vehicle. Explained everything about the new car. Got the suv I wanted More

by TRISLOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shyam Manadhar, Jason Sichel, Neil Simms
Dec 09, 2020 -

Nissan of Westbury responded

Hi, thank you for taking the time to leave us a review. Here at Nissan at Westbury, it is our goal to find the perfect vehicle for you! We are so happy to hear we could help you find the SUV you wanted. We hope to see you again. Best, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 28, 2020

The best place u can get a car from hand down. Jason is the best sales rep in the u.s.a. I am super happy More

by BKSTEEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Forehand, Al Harris, Alex Horn, Don Ploth, Dwayne Longmore, Jaime Enciso, Joanna Jones, Laquan Legette, Mike Ficklin, Shyam Manadhar
Dec 09, 2020 -

Nissan of Westbury responded

Wow! Thank you for taking the time to leave us such a great review! At Nissan of Westbury, we strive to make buying your dream car a breeze and we are so happy to hear that Jason was a big help! We hope to help you again in the future. Best, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 25, 2020

Purchased my 2 Rogue leased vehicles. Gary in sales was great. A pleasure to work with, as well as George, with the final details! Highly recommend this location. More

by LORELEI6EYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George , Gary Forehand
Dec 09, 2020 -

Nissan of Westbury responded

Hi! Thank you for taking the time to leave us a review! Here at Nissan of Westbury, we strive to create a great customer experience and we are happy to hear that Gary and George were a great help! We hope you love your Rogue and we hope to see you again. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 24, 2020

My service rep Frank was excellent and truly went out of his way to help me in every way possible. Great customer service and will recommend to all my friends and family More

by LK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Dec 09, 2020 -

Nissan of Westbury responded

Hi! Thank you for taking the time to leave us at Nissan of Westbury such a kind review. It is our goal to provide exceptional customer service and we are happy to hear Frank could provide that for you. We hope to see you again soon! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 24, 2020

Frank was great, he helped me right away, he is very knowledgeable and understood exactly what car I was looking for. The whole process was fast, easy and not stressful at all. More

by DIDICAM_31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Prescod
Dec 09, 2020 -

Nissan of Westbury responded

Hello and thank you for leaving us such a great review. We are happy to know about your experience with our team here at Nissan of Westbury. Our team works hard to provide knowledgeable and useful service to every customer. We're glad to know that you are highly pleased with the service provided to you. Thank you for choosing us. Have a good day. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 21, 2020

Great people and helpful taking theTimeTo understand Great people and helpful taking the Time To understand what was important to my family and provided us with all the information we needed to lease o More

by rchlsmith19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikko Simms
Dec 18, 2020 -

Nissan of Westbury responded

Thank you for the lovely review. Glad our team was able to help! Thank you, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 19, 2020

Terrible place, slow and untrustworthy. Set up my appointment with Drew. He told me he'd bump other appointments to get me there. I get to the dealership Saturday morning, waited roughly two hour More

by Pissed_off
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Drew
Dec 28, 2020 -

Nissan of Westbury responded

We are sorry to hear about this situation. We assure you it is a rare occurrence. If you ever need to get in touch with our management staff for a concern. I would like you to have my direct extension and I would ensure that your needs are taken care of. We hope we the opportunity to work with you again in the future. Thank you for your feedback. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

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