Nissan of Westbury

The service was good. When we drove in to service bay the porters did not say Good Morning. Was not cheerful or friendly like other service places. Several service desk personnel was not friendly either wher porters did not say Good Morning. Was not cheerful or friendly like other service places. Several service desk personnel was not friendly either where they did not greet you or ask if you needed help. I dealt with Frank and he was friendly plus professional. He took care of what the car needed to be serviced and he didn’t try to oversell to make money. The mechanic was professional and he knew what issues needed to be corrected and completed it satisfactorily. However, they made me wait 6 hours for a brake job. The mechanic said he had to take care of a oil change and then lunch time came around and I guess added an extra 1.5 hours. I woke up early and came in at 7:30am and left around 1:30pm. They should complete the job quickly and get everyone out as quickly as possible. The oil change job on another car should be completed by another mechanic and finish the job before taking a lunch brake. Plenty of time to eat when the job is completed. Also, they didn’t have loaner cars available when I ask. For a longer and expensive job they should give out loaners so people don’t have to coup up and wait around the facility with lots of people during Covid pandemic. More

Gary Forehand at Nissan of Westbury was extremely helpful and knowledgeable. He took his time with us and got us a great deal. We would highly recommend this dealership. and knowledgeable. He took his time with us and got us a great deal. We would highly recommend this dealership. More

Did a good job. Work was done timely. Waiting room was clean and socially distant. people were courteous and answered all questions. Made me happy clean and socially distant. people were courteous and answered all questions. Made me happy More

The whole team was very knowledgeable and helpful, got me in the right car. Service was great. Dwayne listen and make sure i had the best deal. in the right car. Service was great. Dwayne listen and make sure i had the best deal. More

So much of a difference in service and courtesy from the dealer closer to my house. I’ll be coming to Westbury from now on. Professionalism at its finest. Thumbs up!! dealer closer to my house. I’ll be coming to Westbury from now on. Professionalism at its finest. Thumbs up!! More

Great service. My wife was very happy with her new Altima. I will highly recommend Nissan of Westbury . Great service area and warranty. Thanks to Shyam Altima. I will highly recommend Nissan of Westbury . Great service area and warranty. Thanks to Shyam More

Excellent and fast car service. Employees are always willing to answer all of my questions and concerns. Never a push for extra service . Favorite local dealership. willing to answer all of my questions and concerns. Never a push for extra service . Favorite local dealership. More

This dealership was a very clean dealership. My advisor was very friendly, kind and took care of everything that needed to be taken care of. was very friendly, kind and took care of everything that needed to be taken care of. More

Pleasant, knowledgeable got me out on time. Highly recommend, I brought ot in for an oil change and tire rotation. He promised he would take me in quickly, which is what he did. Kept his promise . recommend, I brought ot in for an oil change and tire rotation. He promised he would take me in quickly, which is what he did. Kept his promise . More

the only bad thing was finding out that when the car was delivered to us there was a bad rear bearing that had to be repaired the next day delivered to us there was a bad rear bearing that had to be repaired the next day More