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Nissan of Westbury

Westbury, NY

3.9
540 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 540 reviews

January 14, 2021

Mr Frank at the front desk was professional and worked diligently to get the job expedited all went well with the repairs and the service department got it done very quickly,great experience More

by DELTBUCK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr frank
Jan 18, 2021 -

Nissan of Westbury responded

Hi and, thank you for taking the time to leave us your wonderful review. Our team at Nissan of Westbury strives to make your repairs and service experience seamless and stress-free! We hope our hard work and dedication continues to show. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 13, 2021

Even though I didn’t get a sunroof and the monthly payment I wanted! They were very determined to get me into what I wanted! Very nice ppl!! More

by DLAIAWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikko Simms
Jan 14, 2021 -

Nissan of Westbury responded

Hi Dlaiawa, thank you for your positive review. Patience is the key to everything and we believe in practicing patience while providing amazing service to our customers! We're happy to know that you were satisfied with the service given to you. Thank you for choosing Nissan of Westbury. Take care. -Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 13, 2021

This is the 6th time I have rated a Nissan evaluation. (WHY) The only reason is because of Service Rep Frank Contino who went beyond what I expected of a service representative. More

by JECARNEY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Frank Contino
Jan 14, 2021 -

Nissan of Westbury responded

Thank you so much for giving us your 5-stars rating 6 times! We are more than honored by your review. The Nissan of Westbury team goes above and beyond to ensure every customer is happy. We will share this with Frank to let him know he is appreciated. Thanks and have a great day.

January 11, 2021

Everything was going great, until after I signed everything. I expressed that my budget was $250 a month. They wouldn’t budge. I winded up settling for $275, even though it was above my limit. I sig More

by ANTOINETTERMOREA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George, not sure of the sales rep
Feb 18, 2021 -

Nissan of Westbury responded

We would love to hear more about the situation. Our customers are important to us and we always want them to have a positive experience. Please reach out to Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474. We look forward to hearing from you.

January 11, 2021

Very modern amenities, safety protocols in place due to Very modern amenities, safety protocols in place due to pandemic are on point, ample parking and hi definition TVs in waiting area in waiting area More

by DEANFERREMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikko Simms
Jan 12, 2021 -

Nissan of Westbury responded

Thank you so much for sharing your experience. The Nissan of Westbury team loves to receive 5- star ratings. We don't lower our standards with regards to the safety and comfort of our customers because they always come first. We appreciate your business and will be glad to serve you again!

January 10, 2021

Great service and communication from the team. I was having a problem and they were able to take me in the back and show me what the problem was first hand which I thought was great and gave me advice o More

by MATT_30007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Jan 12, 2021 -

Nissan of Westbury responded

Thank you for the 5-star rating! The Nissan of Westbury team knows their craft and give the best professional advice that best suits each customer. We're are delighted to serve and are here for you always. Thank you and have a great day.

January 09, 2021

Great service. Johan did an excellent job at explaining everything and took me through the whole process. Thank you westbury Nissan! I will be back for sure! More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Corona , Eric Barile, Sean Clarke, Luis Gutierrez, Bill Skudder
Jan 11, 2021 -

Nissan of Westbury responded

Hi Jo, thank you for your positive review of Nissan of Westbury. We are glad to hear about your service experience with our team. At our dealership, we aim to give complete attention to every customer to assist them in the best way possible. Thank you for your appreciation and we will happily assist you again. Take care. Sincerely, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 09, 2021

Westbury nissan has been great so far. Quick and efficent helpful and thorough in explaining things to you keep up the good work thank you More

by douglasm812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yohan corona
Jan 11, 2021 -

Nissan of Westbury responded

Hello and thank you for your wonderful review. At Nissan of Westbury, our team always strives to provide exceptional and efficient service to every customer at every step of the way and we shall continue to do so. Thank you for your appreciation. Have a great day. Sincerely, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 08, 2021

Gary was patient and did everything he could to get me what I needed. Sean is very helpful and knowledgeable of the work he and his crew does. More

by AROSARIO3071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Forehand, Sean Clarke
Jan 11, 2021 -

Nissan of Westbury responded

Hello, we are beyond happy to know about your experience with our team here at Nissan of Westbury. Thank you! Our team's main aim here is to provide exceptional customer service and glad to know that we are living up to our promise. We will be happy to assist you patiently again in the future. Have a great day! Sincerely, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 05, 2021

I get great service staff is always friendly no hassle get my vehicle in and out as discussed. I am very satisfied with the service More

by MERASWEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan, Gary Forehand, Sean Clarke
Jan 06, 2021 -

Nissan of Westbury responded

Thank you for your five-star review and feedback. The Nissan of Westbury team is delighted we could serve you so well. Our team will always be here to provide our services to you whenever you may need them. We hope you have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

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