Nissan of Westbury
Westbury, NY
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Mr Frank at the front desk was professional and worked diligently to get the job expedited all went well with the repairs and the service department got it done very quickly,great experience diligently to get the job expedited all went well with the repairs and the service department got it done very quickly,great experience More
This is the 6th time I have rated a Nissan evaluation. (WHY) The only reason is because of Service Rep Frank Contino who went beyond what I expected of a service representative. (WHY) The only reason is because of Service Rep Frank Contino who went beyond what I expected of a service representative. More
Everything was going great, until after I signed everything. I expressed that my budget was $250 a month. They wouldn’t budge. I winded up settling for $275, even though it was above my limit. I sig everything. I expressed that my budget was $250 a month. They wouldn’t budge. I winded up settling for $275, even though it was above my limit. I signed all the papers and gave my down payment. We waited 2 hours for the financial rep, George, to tell me that because of my credit, the price jumped $20 a month. Now my payment was $295. I expressed that I absolutely could not afford that because my budget was really $250!!! I was never once told that my monthly payment was subject to an increase. NEVER. I feel Like is this was a lousy sales rep tactic. George kept saying $20 wasn’t a big deal. George does not know my budget and what I can and cannot afford! Especially when my budget was already $250. I am very disappointed in how my transaction was handled. This was my first time leasing a car on my own. I was very excited because this is a big accomplishment but I left feeling disappointed and defeated. I wouldn’t recommend this Nissan to anybody. My first time getting my first car on my own was ruined because now I’m already over my budget. More
Very modern amenities, safety protocols in place due to Very modern amenities, safety protocols in place due to pandemic are on point, ample parking and hi definition TVs in waiting area in waiting area Very modern amenities, safety protocols in place due to pandemic are on point, ample parking and hi definition TVs in waiting area in waiting area More
Great service and communication from the team. I was having a problem and they were able to take me in the back and show me what the problem was first hand which I thought was great and gave me advice o having a problem and they were able to take me in the back and show me what the problem was first hand which I thought was great and gave me advice on how I could prevent it. More
Great service. Johan did an excellent job at explaining everything and took me through the whole process. Thank you westbury Nissan! I will be back for sure! everything and took me through the whole process. Thank you westbury Nissan! I will be back for sure! More
Gary was patient and did everything he could to get me what I needed. Sean is very helpful and knowledgeable of the work he and his crew does. what I needed. Sean is very helpful and knowledgeable of the work he and his crew does. More