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Nissan of Westbury

Westbury, NY

4.3
563 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 563 reviews

March 10, 2021

I'm a repeat customer, because of Chris.He always works I'm a repeat customer, because of Chris. He always works hard to get what I like at a price I can afford. No game playing! He even followed up with More

by JKKBEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Shorter
Mar 15, 2021 -

Nissan of Westbury responded

Thank you for the great review, we appreciate your business. Glad to hear Chris nails it every time. We will let him know how happy you are with his service. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 09, 2021

They are always so polite. I live in Queens but I always come there, the wait is also very limited. It's a pleasure there More

by BETTIEREDD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Mar 10, 2021 -

Nissan of Westbury responded

Thank you for the lovely review. We appreciate your business. Enjoy your new car and have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 08, 2021

Very Attentive and listened to my issue. Friendly with a smile. Very helpful after that. Treated me like my time was valuable. Love the service More

by BROOKSAQUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Mar 09, 2021 -

Nissan of Westbury responded

Thank you for sharing your experience with us. Our team always aims to provide professional and timely assistance to every customer to get them their perfect car! We will be sure to pass on your review to our team. Have a great day. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 08, 2021

It was easy to schedule my appointment. Handled the service professionally, with no issues. Allowed me to wait - waiting room was COVID-spacing, and everyone was masked. More

by SUESING2
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Mar 10, 2021 -

Nissan of Westbury responded

We appreciate the kind feedback. Our staff wants to make every customer's visit enjoyable. Glad we were able to deliver. 👍 Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 08, 2021

Nice facility but more work needs to be put in when it comes to customer service. Customer service should be number one priority. Front the you g lady that answers the phone to simply things like a follow More

by YNOTBAXTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikko Simms
Mar 08, 2021 -

Nissan of Westbury responded

Thank you for the feedback and we regret your visit was not as expected. We do not look to disappoint our customers. If you would like to discuss this matter in more detail, please reach out to us :) Best Wishes Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 06, 2021

Good explanation of features of vehicles Too long Good explanation of features of vehicles Too long waiting, especially when I have an appointment. Finance employee seen walking around w/o mask seve More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikko Simms
Mar 11, 2021 -

Nissan of Westbury responded

Hi Al, Thank you for the review and your business. We're sorry for the long wait time you had, we understand your time is important. Also, we apologize for our finance employee walking around without a mask. This is not typical. We take our customer's safety seriously. If you would like to discuss these matters further, please reach out to us. Regards. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

Mar 19, 2021 -

Nissan of Westbury responded

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March 05, 2021

The salesman was very nice and went out of his way to The salesman was very nice and went out of his way to help us. Unfortunately there were several mistakes when it was time to pay for the car. We wer More

by LUCYCASCIO70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shyam Manadhar, Yasser Abdelaziz
Mar 08, 2021 -

Nissan of Westbury responded

Hi Lucy. We're sorry to hear that you didn't have a great experience. Please call us to let us know more and how we can remedy it. Thank you. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 04, 2021

I brought my new Sentra for its first oil change on I brought my new Sentra for its first oil change on Tuesday March 2nd. I had a CONFIRMED 11:00am appointment. I was told it might take 1 1/2 hours s More

by GENN760
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, Sean Clarke
Mar 23, 2021 -

Nissan of Westbury responded

Hello, we are sorry to hear about your experience with us. We appreciate your honesty and understand your frustration with your appointment. We can assure you that each customer that walks through our doors is important to us, and we want to provide them with excellent service. Please reach out to Kimberly Barone - Owner Loyalty Manager at 516-348-0150 Ext 474, if would like to do discuss anything further. Thank you.

March 04, 2021

We visited Nissan of Westbury without an appointment. The staff greeted warmly and connected us to a salesperson immediately. We had visited other dealers and knew what we wanted and were shopping for the be More

by RMURPHY57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Williamson and his supervisor whose name I do not recall
Mar 09, 2021 -

Nissan of Westbury responded

Thank you for your business and the review. We always strive to give our customers the best possible deals. Enjoy your new car. Have a great day. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 03, 2021

I must say that this was my best car shopping experience I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering very question of ours patiently More

by galishakomera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Shorter, Gary Forehand, Sean Clarke
Mar 09, 2021 -

Nissan of Westbury responded

Thank you for the lovely review. We appreciate your business. Glad we were able to find you a new ride. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

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