Nissan of Westbury

It was easy to schedule my appointment. Handled the service professionally, with no issues. Allowed me to wait - waiting room was COVID-spacing, and everyone was masked. service professionally, with no issues. Allowed me to wait - waiting room was COVID-spacing, and everyone was masked. More

Nice facility but more work needs to be put in when it comes to customer service. Customer service should be number one priority. Front the you g lady that answers the phone to simply things like a follow comes to customer service. Customer service should be number one priority. Front the you g lady that answers the phone to simply things like a follow up. They all add up! More

Good explanation of features of vehicles Too long Good explanation of features of vehicles Too long waiting, especially when I have an appointment. Finance employee seen walking around w/o mask seve Good explanation of features of vehicles Too long waiting, especially when I have an appointment. Finance employee seen walking around w/o mask several times. More

The salesman was very nice and went out of his way to The salesman was very nice and went out of his way to help us. Unfortunately there were several mistakes when it was time to pay for the car. We wer The salesman was very nice and went out of his way to help us. Unfortunately there were several mistakes when it was time to pay for the car. We were told we were getting 0% financing when we were shopping for the car and they had us down for 4.2% financing, gave us a price for our trade in and then had it down that they were giving us half of what they told us originally. And the best was the extra $4,000 they added to the price. When the manager came to straighten it out rather then apologize he was rude and down right nasty. I would never recommend buying a car from this place. I’m sorry for the salesman who was so nice. More

I brought my new Sentra for its first oil change on I brought my new Sentra for its first oil change on Tuesday March 2nd. I had a CONFIRMED 11:00am appointment. I was told it might take 1 1/2 hours s I brought my new Sentra for its first oil change on Tuesday March 2nd. I had a CONFIRMED 11:00am appointment. I was told it might take 1 1/2 hours so I went home to wait. My car was not ready until 3pm - 4 hours later only after I called after 3 hours to see what the delay was. They told me that they had too many walk ins that needed their attention and they were backed up. I ask a rep named John what good was my 11 am appointment. His answer was "that just gets you i the door." Why did I make an appointment? What kind of service is this? More

We visited Nissan of Westbury without an appointment. The staff greeted warmly and connected us to a salesperson immediately. We had visited other dealers and knew what we wanted and were shopping for the be staff greeted warmly and connected us to a salesperson immediately. We had visited other dealers and knew what we wanted and were shopping for the best price. Nissan of Westbury provided the best price. More

I must say that this was my best car shopping experience I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering very question of ours patiently I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering very question of ours patiently. More

Everyone was very nice, especially our salesperson Dwayne. Our wait was rather long to get everything finalized, but, we are very happy with our purchase & the service we received. Dwayne. Our wait was rather long to get everything finalized, but, we are very happy with our purchase & the service we received. More

Always great service with a smile. My technician, Johan, patiently answered my questions and informed me of next steps and the girls at the counter were personable and efficient. Thanks so much! patiently answered my questions and informed me of next steps and the girls at the counter were personable and efficient. Thanks so much! More

The workers were very nice and the waiting area was clean and well kept. It was also completed in a very timely manner. Well done! and well kept. It was also completed in a very timely manner. Well done! More