Nissan of Westbury

These guys are crooks. They did a bait and switch on me TWICE. They manipulated the pricing on the contract and tried to change the monthly payment. When I caught it and pointed it out they “fixed” it but TWICE. They manipulated the pricing on the contract and tried to change the monthly payment. When I caught it and pointed it out they “fixed” it but still added $0.99 to get that extra buck and then added 3 extra months to the term! Shame on me for not noticing that on the amended agreement but after initially acknowledging the mistake, they were coy enough to stall me past the 3 days anyone has to cancel a contract, so they could then tell me tough luck. GM JASON SICHEL is not a man of his word so steer clear of him as he won’t even TALK to you after the sale. Sales Consultant TYLER WILLIAMSON will promise you the world and bribe you with free gas to fill out an exemplary survey for him WHILE HE WATCHES (I never did) but if there is any issue, don’t expect him to help out. He’s good at avoiding calls and making empty promises to call you right back. Now he won’t even give me the survey, which speaks volumes about these guys. I have dealt with this dealership in the past but they have gone downhill and I would never deal with them again. So much more to this story that would make you think twice about dealing with this place but I have better things to do and figured I’d put enough here to hopefully help anyone thinking of dealing with these people. If they publicly reply here that I am welcome to call them about it or anything else they can think of to fool anyone reading this review, don’t fall for their nonsense… it’s all smoke and mirrors. I hope this helps anyone looking for info on this dealership. More

It's always a pleasant experience when I take my Murano to Nissan of Westbury for servicing, the team there are friendly, prompt and knowledgable and a special shout out to the mechanics who makes it all c to Nissan of Westbury for servicing, the team there are friendly, prompt and knowledgable and a special shout out to the mechanics who makes it all come together, I give them 5 1/2 stars. More

Sean was very friendly and professional, the waiting area clean and safe to wait for your car to be done, I will be coming back for my next oil change clean and safe to wait for your car to be done, I will be coming back for my next oil change More

Not very organized..should not need to wait 3 hours to sign paperwork..new salesmen need proper training...they should not be running around doing many things at once.. sign paperwork..new salesmen need proper training...they should not be running around doing many things at once.. More

Chris Shorter is terrific. Myself and other family and friends have purchased cars with him and the experiences have been great! George in Finance awesome! friends have purchased cars with him and the experiences have been great! George in Finance awesome! More

Very clean very efficient I feel I should have tried to get a better deal but at the time figured it was fair will be back with my daughter for another car soon get a better deal but at the time figured it was fair will be back with my daughter for another car soon More

Very professional dealership. Clean and modern showroom. Chris Shorter, management, and finance was a pleasure to work with. Highly recommend Westbury for your next Nissan!! Chris Shorter, management, and finance was a pleasure to work with. Highly recommend Westbury for your next Nissan!! More

Everything was great and we were able to get the car we wanted. Sales and Management team was great. Clean show room and I never felt I was "Being Sold" wanted. Sales and Management team was great. Clean show room and I never felt I was "Being Sold" More

Everything went well except they are not honoring the point system for services that were done that was disappointing. When will they bring it back if they do will they honor what you have accumulated point system for services that were done that was disappointing. When will they bring it back if they do will they honor what you have accumulated More

Frank was very knowledgable and helpful. He was very fair with the estimates and assured me everything could be taken care of. He was very patient and listened to everything I described about the issues with with the estimates and assured me everything could be taken care of. He was very patient and listened to everything I described about the issues with my car and I felt heard. As a younger woman I always have so much anxiety about getting work done to my car, but this experience was excellent and made me feel very comfortable and not scammed. Thanks again Frank and Nissan of Westbury!!! More