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Nissan of Westbury

Westbury, NY

3.9
540 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 540 reviews

May 20, 2021

Gary was nice he took his time with me showed me cars took his time out to answer questions. He did his job the right way. I will send other people to him. More

by SHIM.LARRY73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Forehand
May 24, 2021 -

Nissan of Westbury responded

Thank you for taking the time to share your experience at Nissan of Westbury, and we assure you we'll pass this along to our team. Until we see you again, take care! Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 19, 2021

the salesmen were great , but the process took entirely to long from purchase to finance was where you spent most time , this should be shorten More

by DVBIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Forehand
May 20, 2021 -

Nissan of Westbury responded

Nissan of Westbury appreciates the star rating. Thank you for letting us know how amazing our team was and for the feedback. We will look into it and see ways to improve our business processes. Thanks and have a great day. Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 18, 2021

I had a great experience at Nissan of Westbury. Mr Forehand represented company well and I will recommend your dealership to anyone that is looking to buy a vehicle. More

by DESTHOMPSON287
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Financial Department, 5 Star rating as well, Gary Forehand
May 20, 2021 -

Nissan of Westbury responded

Hearing that you had a positive experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Nissan of Westbury. We look forward to serving you for many years to come! Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 17, 2021

I just wondered why I had to come all the way out to your facility if you did not have the part? Now I will have to come back when you get the part. It was a waste of my time. Why couldn't you have let me kn More

by firefighters510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of any names
May 17, 2021 -

Nissan of Westbury responded

Hello and thank you for your feedback regarding your recent experience. We apologize for any miscommunications about the availability of the part needed. We would like to ensure that your experience is still a good one. If you could reach out to me directly, I would like to help to ensure a smooth transaction. My name is Rosa Cruz, I can be reached at 516-348-0150 Ext. 474.

Jun 10, 2021 -

firefighters510 responded

Hello, I called the number a couple of times and it was a voice mail of Kimberly Barrone and then it disconnected me. Rosa, Feel free to call me at 516-599-3130 anytime. Thanks Jeff

May 16, 2021

Service was done quickly and explained well. Service area was clean, comfortable. Technician explained all the work that was done, was very friendly but right to the point. More

by RCMENSCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
May 17, 2021 -

Nissan of Westbury responded

Nissan of Westbury appreciates the star rating. Our professional team will go above and beyond to meet your needs and are always delighted to serve. Thank you and have a nice day. Tammy Groody - Owner Loyalty Manager 516-348-0150 Ext 427

May 15, 2021

Everyone did everything they could to finalize the deal. It started out rough with a misunderstanding, but the manager made sure I was happy when I left the dealership. Excellent management at Westbury Niss More

by SC2918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyam Manadhar
May 17, 2021 -

Nissan of Westbury responded

Nissan of Westbury appreciates the star rating. We're thrilled to know we met your expectation at the end of the day. Thank you so much and be assured we're always here for YOU! Tammy Groody - Owner Loyalty Manager 516-348-0150 Ext 427

May 14, 2021

Just went in for a oil change and tire rotation, was fast and efficient, Frank Contini was my service rep, explained everything to a tee! Told me what to expect from my next service More

by SKIL45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Contini, Sean Clarke
May 17, 2021 -

Nissan of Westbury responded

We're always delighted to serve our customers at Nissan of Westbury. Thank you for letting us know we did a good job. We will share this positive review with Frank and the team to keep it up. Thanks and have a nice day. Tammy Groody - Owner Loyalty Manager 516-348-0150 Ext 427

May 14, 2021

The professional folks at Nissan of Westbury have always treated me with respect and there is a feeling of concern for the customers at my many visits. More

by COOLOP16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke, Sean Clarke
May 17, 2021 -

Nissan of Westbury responded

Thank you so much for sharing your experience at Nissan of Westbury. Our goal is to meet customer satisfaction at all times. We want everyone's experience to be five stars and we're glad to know we achieved that with you. Thanks and have a nice day. Tammy Groody - Owner Loyalty Manager 516-348-0150 Ext 427

May 13, 2021

It was a great experience as usual and good to know the offers available. The knowledge is vast and techs are great at their work. More

by AJOY28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
May 17, 2021 -

Nissan of Westbury responded

Thank you for the star rating. At Nissan of Westbury, we offer great deals because our customers come first. Our professional team is committed to providing quality service to everyone that walks through our door. Thank you and have a nice day. Tammy Groody - Owner Loyalty Manager 516-348-0150 Ext 427

May 12, 2021

Very Dishonest! They make you sign on the price “you want”, pretending you’re getting the best deal possible just to find out they robbed you. you’re better off buying online or ANYWHERE else! More

by Ctina212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David, MEAGHAN SNYDER, Kim Barone, Jason Sichel, Neil Simms, Yasser Abdelaziz
May 17, 2021 -

Nissan of Westbury responded

We regret to read a review of this nature, as we are known for being very transparent with all of our customers. We would like to speak with you further to hear more about your experience and get the details of what happened. Please reach out to me directly at your convenience. Thank you, Tammy Groody - Owner Loyalty Manager 516-348-0150 Ext 427

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