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Nissan of Westbury

Westbury, NY

3.9
536 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 536 reviews

July 09, 2021

Great customers service relationships! Shout out to Great customers service relationships! Shout out to Aillen , Sandy .Kathleen and Anthony and to top Mr Sean service manager . Continue giving free r More

by GYOUSEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aileen,Sandy , Kathleen and Anthony , Sean Clarke
Jul 12, 2021 -

Nissan of Westbury responded

Thank you so much for your review of Nissan of Westbury! Our team is thrilled to hear about your wonderful experience with us. We hope to be at your service for your future needs. Take care! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 08, 2021

Only owned the car 4 months and they are trying to hustle me for brakes. Manager wouldn't even come speak to me or call me back. Had to call nissan consumer affairs. Next call is the better business bureau. More

by MISTYA316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Clarke
Jul 09, 2021 -

Nissan of Westbury responded

Hello, my name is Drew Faithfull, I am the Owner Loyalty Manager here for the dealership. I would like to see if I can assist you in this situation. At your convenience, could you call me directly so we can speak further? My number is 516-348-0150 Ext 474. I look forward to speaking with you.

July 07, 2021

First time ever purchasing a car at a dealership and it won’t be my first at at Nissan westBury very great environment with people that work hard to get you what you need More

by EESTEVEZ516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shorter, Gary Forehand, Devin Rouff, Dwayne Longmore, Joanna Jones, Mikko Simms, Shyam Manadhar, Emely Rosario
Jul 09, 2021 -

Nissan of Westbury responded

Thank you for sharing your enjoyable experience at Nissan of Westbury, and we hope to continue to provide you with great service for years to come! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 05, 2021

I was disappointed that the part I came to have installed was not even at the dealership, as it has been discontinued. I didn't find this out until waiting more than an hour in the guest area. Someone should More

by TIMOTTEART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Jul 06, 2021 -

Nissan of Westbury responded

Thank you for sharing this with us. We appreciate your understanding, and we can assure you that proper communication with our guests is one of our top priorities. We're happy to know you had a positive experience at Nissan of Westbury, and we're looking forward to assisting you again! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 03, 2021

I went in for just an oil change and they also did a little quick inspection and make sure my car was good. They are all incredibly kind with amazing customer service More

by mytsd0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Barile, Joey Maguire, Sean Clarke, Luis Gutierrez, Bill Skudder
Jul 05, 2021 -

Nissan of Westbury responded

We're ecstatic to know your experience at Nissan of Westbury is deserving of a 5-star rating! Thanks a lot, and we're looking forward to assisting you again soon. Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 02, 2021

Very helpful, listened to my concerns and checked the vehicle. They were able to repair the noise I have been complaining about for a while now More

by TCELEBI86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Jul 05, 2021 -

Nissan of Westbury responded

We're grateful to know we helped you well at Nissan of Westbury. Thank you for your review, and we hope to be of great assistance to you for years to come! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 01, 2021

I Met with Gary..he was Very professional, courteous and efficient. thank you for the excellent services. I will return for a new car. A More

by ANGIET9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Forehand
Jul 02, 2021 -

Nissan of Westbury responded

We are proud of our professionalism, courteousness, and efficiency at Nissan of Westbury! Thank you for your review, and we're looking forward to assisting you again in finding your next vehicle - until next time! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

June 30, 2021

Tyler was awful he had no follow up all about moving the meat. Bought the car 3 weeks ago and still waiting on stuff as per the agreement. About had it might return the car, never have I feel so disregard a More

by LennyM17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler , Sean Clarke
Jul 06, 2021 -

Nissan of Westbury responded

Lenny, thank you for your feedback regarding your most recent visit with us. My name is Drew Faithfull, I am the Owner Loyalty Manager for the dealership. I would like to speak with you further to see how I can assist and make this experience better. Please reach out to me directly at your convenience, at 516-348-0150 Ext 474. I look forward to speaking with you.

June 29, 2021

Great customer service. Frank always takes good care of me More

by JJACK52236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 30, 2021 -

Nissan of Westbury responded

At Nissan of Westbury, we strive to accommodate the needs of our clients and guests. Thank you for your wonderful review, and we can't wait to see you again! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

June 27, 2021

Nissan Service was quick and the staff was very accommodating. More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Jun 28, 2021 -

Nissan of Westbury responded

We appreciate the lovely feedback of Nissan of Westbury. Thank you and have a great day! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

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