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Nissan of Westbury

Westbury, NY

3.2
521 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 521 reviews

July 17, 2021

Best crew thanks frank and Steve will be back with a smile they really help you when you need them the most thanks again ur the best More

by blublaze97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank(service) and Steve(tech)
Jul 19, 2021 -

Nissan of Westbury responded

Thank you so much for your review. We are thrilled to hear about your awesome experience with Frank and Steve at Nissan of Westbury. It's great to know that we continue to provide our customers with everything they need. Have a wonderful day! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 15, 2021

Best customer service, very attentive, and professional staff. Explained all the auto financing details. Shout out to Bailey & Fernando and other staff who were friendly. More

by rajsuniyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey and Fernando
Jul 16, 2021 -

Nissan of Westbury responded

Hello, thanks for your kind review of Nissan of Westbury. Reviews like yours inspire our team to keep doing what we do, and we are lucky to have served clients like you. Have a wonderful day! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 13, 2021

Nice,polite, and efficient staff It is a pleasure coming Nice,polite, and efficient staff It is a pleasure coming here for service I appreciate receiving text and email reminders of services needed for my More

by NCMAYER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Jul 14, 2021 -

Nissan of Westbury responded

Our Nissan of Westbury team is dedicated to accommodating the needs of our guests, and we appreciate you recognizing our hard work. Thanks a lot, and we're committed to providing you great service for years to come! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 11, 2021

They were very nice and took care of the 2012 Rouge recall. The only other thing is they need more curb appeal. Exterior surroundings need help, It's an industrial area but parking lot has pot holes, More

by DOXIES29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Jul 12, 2021 -

Nissan of Westbury responded

Thank you so much for the five-star review of the Nissan of Westbury team. We truly appreciate your feedback as it allows us to continuously improve and better serve our customers. We hope to be at your service in the future. Take care! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 10, 2021

While servicing my vehicle they broke part of my sun roof that receeds as it's being closed. The plastic is broken off and can be set back to allow the glass to set but I shouldn't have to do this every tim More

by ARTIE.BYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank, Sean Clarke
Jul 23, 2021 -

Nissan of Westbury responded

We appreciate you bringing this to our attention. Our team puts great effort into taking care of our guests' vehicles, and we're sorry to hear about your unusual experience. We want to speak to you more about your concern and how we can address it most suitably. Please contact us at the phone number provided below when you are able. Thank you, and we hope to hear from you soon. Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 09, 2021

Great customers service relationships! Shout out to Great customers service relationships! Shout out to Aillen , Sandy .Kathleen and Anthony and to top Mr Sean service manager . Continue giving free r More

by GYOUSEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aileen,Sandy , Kathleen and Anthony , Sean Clarke
Jul 12, 2021 -

Nissan of Westbury responded

Thank you so much for your review of Nissan of Westbury! Our team is thrilled to hear about your wonderful experience with us. We hope to be at your service for your future needs. Take care! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 08, 2021

Only owned the car 4 months and they are trying to hustle me for brakes. Manager wouldn't even come speak to me or call me back. Had to call nissan consumer affairs. Next call is the better business bureau. More

by MISTYA316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Clarke
Jul 09, 2021 -

Nissan of Westbury responded

Hello, my name is Drew Faithfull, I am the Owner Loyalty Manager here for the dealership. I would like to see if I can assist you in this situation. At your convenience, could you call me directly so we can speak further? My number is 516-348-0150 Ext 474. I look forward to speaking with you.

July 07, 2021

First time ever purchasing a car at a dealership and it won’t be my first at at Nissan westBury very great environment with people that work hard to get you what you need More

by EESTEVEZ516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shorter, Gary Forehand, Devin Rouff, Dwayne Longmore, Joanna Jones, Mikko Simms, Shyam Manadhar, Emely Rosario
Jul 09, 2021 -

Nissan of Westbury responded

Thank you for sharing your enjoyable experience at Nissan of Westbury, and we hope to continue to provide you with great service for years to come! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 05, 2021

I was disappointed that the part I came to have installed was not even at the dealership, as it has been discontinued. I didn't find this out until waiting more than an hour in the guest area. Someone should More

by TIMOTTEART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Jul 06, 2021 -

Nissan of Westbury responded

Thank you for sharing this with us. We appreciate your understanding, and we can assure you that proper communication with our guests is one of our top priorities. We're happy to know you had a positive experience at Nissan of Westbury, and we're looking forward to assisting you again! Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

July 03, 2021

I went in for just an oil change and they also did a little quick inspection and make sure my car was good. They are all incredibly kind with amazing customer service More

by mytsd0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Barile, Joey Maguire, Sean Clarke, Luis Gutierrez, Bill Skudder
Jul 05, 2021 -

Nissan of Westbury responded

We're ecstatic to know your experience at Nissan of Westbury is deserving of a 5-star rating! Thanks a lot, and we're looking forward to assisting you again soon. Drew Faithfull, Owner Loyalty Manager 516-348-0150 Ext 474

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