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Nissan of Westbury

Westbury, NY

4.2
566 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 566 reviews

May 26, 2025

If i could give less than one start i would. background i have never wrote a poor review on a company in my life so imagine how mistreated i felt from this dealership. Fist thing the dis that wa More

by jalagna
Recommend Dealer
No
Employees Worked With
don’5
May 28, 2025 -

Nissan of Westbury responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you experienced during your visit to Nissan of Westbury. This is certainly not the experience we strive to provide to our customers. We understand how important transparency and trust are when purchasing a vehicle, especially a used one. We take your concerns very seriously and want to assure you that we will investigate the pricing and communication issues you mentioned. We also want to clarify any confusion regarding warranties and service fees to ensure our customers have all the accurate information they need. Please know that we value your business and would like the opportunity to discuss your experience further and find a way to address your concerns. When you have a moment, please reach out to me directly so we can work toward a resolution. Thank you again for your honest feedback. We are committed to improving and hope to regain your trust. Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

May 17, 2025

Daniel was very helpful and a pleasure to work with. Would recommend Daniel to others looking to purchase a Nissan. I give Daniel 5 Stars. More

by Pitt2125
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
May 19, 2025 -

Nissan of Westbury responded

Thank you for leaving Daniel this wonderful review! We are so glad that he provided you with 5-star service. He will be honored to hear of your kind words and to know he earned your recommendation. We hope for an opportunity to work with you again!

May 06, 2025

One Star — Dangerous, Dishonest, and Completely Irresponsible I am absolutely appalled by my experience with WESTBURY NISSAN. I purchased a vehicle from them that, within 45 days, revealed dange More

by scathinglitigation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ANDRE/JESSIE/MAL
May 09, 2025 -

Nissan of Westbury responded

We’re truly sorry to hear that you feel this way and appreciate you taking the time to share your experience. At Nissan of Westbury, safety and customer satisfaction are our top priorities, and we take all concerns seriously. While we did offer several options in an effort to resolve this matter, we regret that we were not able to come to an agreement. We remain committed to working with all our customers in good faith and within the scope of our policies to address legitimate concerns. If you’d like to continue the conversation directly, we invite you to contact our management team Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

May 04, 2025

Larry and Jared were amazing to work with. They understood my needs and did everything they could to work with me without pressure. It was a lovely experience. More

by Koutsisallison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry and Jared
May 06, 2025 -

Nissan of Westbury responded

Koutsis, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Larry and Jared! Please let us know if there is anything else we can assist you with, we would love to help.

May 07, 2025 -

Nissan of Westbury responded

Thank you for sharing your experience! We're so glad to hear that Larry and Jared were amazing to work with and made the process comfortable and pressure-free. Understanding your needs and providing a positive experience is always our top priority. We truly appreciate you choosing Nissan of Westbury and look forward to assisting you again in the future! Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

May 01, 2025

Service Manager Jesse Bendarik was super helpful and saved me money and heartache. Jungyong Son did great work on my vehicle and fixed all my concerns. More

by aaronron
Recommend Dealer
Yes
Employees Worked With
Jesse Bednarik
May 01, 2025 -

Nissan of Westbury responded

Aaron, We are very happy to hear that your vehicle service needs are met with convenience and great results with Jesse and Jungyong! Please let us know if we can be of assistance in the future, we would love to help.

April 17, 2025

AJ was great to deal. Very professional. I love the way he take care of me. I was nervous. More

by Ritaism
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ
Apr 17, 2025 -

Nissan of Westbury responded

Ritaism, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from AJ! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

Apr 18, 2025 -

Nissan of Westbury responded

Thank you so much for the kind words! We’re thrilled to hear that AJ was able to provide such a professional and reassuring experience. We know how nerve-wracking the car-buying process can be, and it means a lot to us that AJ helped make it a smooth one for you. Enjoy your new vehicle, and if you ever need anything, we’re just a call or visit away! Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

April 16, 2025

AJ was very kind and respectful. I am so happy with my car. I was looking for a car past 2 weeks. Finally got this pre-owned car, clean, drive nice and smooth. I highly recommend AJ More

by mohor1234
Recommend Dealer
Yes
Employees Worked With
Aj
Apr 17, 2025 -

Nissan of Westbury responded

Mohor, Thank you for your time and feedback. We are delighted to hear that your shopping experience with AJ was so positive that you were able to find a vehicle that was right for you! We strive to offer exceptional customer service and it sounds like we achieved our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed!

April 07, 2025

I was referred here by a friend, she worked with Dabresil and the managers. I am totally impressed by his service. He gave top notch service, i will recommend Nissan of westbury and Dabresil More

by osselinlouis13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dabresil
Apr 10, 2025 -

Nissan of Westbury responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Dabresil and our management team provided you with top-notch service. We truly appreciate your kind words and are grateful for your recommendation. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again at Nissan of Westbury! Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

March 31, 2025

Both Bryan and Nickolas were amazing! I would recommend Nissan of Westbury to everyone who is looking for a vehicle. More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Pearl from sales
Apr 05, 2025 -

Nissan of Westbury responded

Hi Mary, thank you for taking the time to leave a review for us at Nissan Of Westbury. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

March 29, 2025

Great experience Nelson (nino) was very helpful made the process very easy will def recommend this dealership thank you Andre in finance More

by Johnny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 04, 2025 -

Nissan of Westbury responded

Hi Johnny, thank you for taking the time to leave a review for us at Nissan Of Westbury. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

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