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Nissan of Warsaw
Warsaw, IN
628 Reviews
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Showing 628 reviews
October 27, 2017
Duplicate Key I took in my vehicle into Sorg Nissan in Warsaw, IN on Wednesday for a key to be made. The customer service is lacking severely. The gentleman who ori I took in my vehicle into Sorg Nissan in Warsaw, IN on Wednesday for a key to be made. The customer service is lacking severely. The gentleman who originally took in my phone call had a very condescending, almost arrogant tone with me when I was trying to provide him with details. A different gentleman called back who was pleasant. I dealt with him for the remainder of my service. Once car was picked up by my father, he mentioned the receptionist was pretty cold and unfriendly. They did the job. However, they need serious training on customer service. I'm in the market for a new vehicle and was planning on looking into them, now I'm planning to take my business elsewhere. More
by Kcrawford11
Employees Worked With
Bernard Koch
October 25, 2017
Pleasant staff, great pricing I did most of my research online and knew which car I wanted before I walked in. I was reminded throughout my buying process with friendly emails and I did most of my research online and knew which car I wanted before I walked in. I was reminded throughout my buying process with friendly emails and treated very well in office. I feel confident I got a good price and value. More
by Apetruce
Employees Worked With
Toby Sorg, Dave Fausnaugh, Abby Ramer
October 22, 2017
Great dealership Great place to find a car and a great deal. Very knowledgeable staff and great product. I would recommend this dealership to anyone out there in the Great place to find a car and a great deal. Very knowledgeable staff and great product. I would recommend this dealership to anyone out there in the market for a new or used car. More
by Photo Specialist
Employees Worked With
Ryan Sark, Toby Sorg, Dave Fausnaugh, Bernard Koch
October 21, 2017
Love!!! I love the staff at Sorg Nissan one person specifically Bernie in Service he has been such an amazing help! He taught me so much about my vehicle and I love the staff at Sorg Nissan one person specifically Bernie in Service he has been such an amazing help! He taught me so much about my vehicle and if it needs worked on he explains everything thoroughly to my understanding. Plus he is one of the nicest people you will ever meet I will only trust my 2010 Nissan Altima to Bernie and his team!!!!!! More
by Jenna20041985
Employees Worked With
Bernard Koch
October 16, 2017
Painless, haggle-free purchase This place is Amazing! I emailed about a truck on a Sunday night and the next day they had it and a jeep I wanted to test drive sitting at the deale This place is Amazing! I emailed about a truck on a Sunday night and the next day they had it and a jeep I wanted to test drive sitting at the dealership for me. They were extremely patient with my trade-ins and had everything ready for me on Wednesday to sign the paperwork and get my vehicles! More
by jjgib123
Employees Worked With
Abby Ramer
October 14, 2017
Worst customer service in warsaw This dealership was an interesting experience in which they attempted to bully me into buying a car by having someone else take it out for a test driv This dealership was an interesting experience in which they attempted to bully me into buying a car by having someone else take it out for a test drive while i was in the process of figuring out payment details. I was willing to put 6000$ plus a 1000$ trade in, out of the 12000$ the car was priced at. Additionally, they claim to be first come first serve but under that mindset I had also made an appointment to test drive it on the same day, made a reservation at a mechanic to have it look at it and made an offer before the other person arrived.. After this interaction I would recommend going else where to find a vehicle. I would venture to say that of all the car dealerships i have visited in Warsaw it was by far the worst. More
by Jwm
Employees Worked With
Abby Ramer
October 13, 2017
Simple I enjoyed the no haggle pricing. Felt like I got the best deal. Worked well with Ryan and Josh to make sure I was happy. I enjoyed the no haggle pricing. Felt like I got the best deal. Worked well with Ryan and Josh to make sure I was happy. More
by Stephan924
Employees Worked With
Ryan Sark, Josh Gales
October 11, 2017
Top notch Great waiting area with coffee and snacks ... small town atmosphere with a real personal touch .... maint staff explains things well... just a good fe Great waiting area with coffee and snacks ... small town atmosphere with a real personal touch .... maint staff explains things well... just a good feeling going there ... we have to travel 20 miles and it's worth it! More
by Ron Plymouth
Employees Worked With
Kent Lochmandy
October 11, 2017
Getting to the next 100,000 miles This is the best dealership I have ever dealt with in my 40 years of owning cars. The service is great, fast, and friendly. I can't say enough about h This is the best dealership I have ever dealt with in my 40 years of owning cars. The service is great, fast, and friendly. I can't say enough about how good I feel regarding g having an honest group of people work on my cars. More
by Bob
Employees Worked With
Bernard Koch
October 06, 2017
Shifting problems in 2014 Nissan Maxima Great customer service. Figured out after a full diagnostic that it was the TCM in Transmission. Told me it would be done by Friday. Got a call Thursd Great customer service. Figured out after a full diagnostic that it was the TCM in Transmission. Told me it would be done by Friday. Got a call Thursday morning it was done! (Brought vehicle in on Tuesday afternoon). Very fair price! Definitely will bring my car back for any problems! More
by ANeal7713
Employees Worked With
Matt Wilson , Bernard Koch
