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Nissan of Warsaw

Warsaw, IN

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628 Reviews

2845 N Detroit St

Warsaw, IN

46582

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Showing 628 reviews

March 31, 2019

Great Job Love this dealer they always go above and beyond. Josh and Ryan were great and explained everything in detail. Josh took time with us and explained th More

by Diane Myers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Sark, Josh Gales
Mar 31, 2019 -

Nissan of Warsaw responded

Thank you so much for the kind words, Diane! We appreciate you and your business... please don’t hesitate to reach out to us if you need anything in the future. Thanks again from your friends here at Sorg Nissan!

March 13, 2019

Great customer service! Went above and beyond what was expected!!! We described what we needed and also "would be nice to have" type items on a Titan. They came back with exa More

by Maryme123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Sorg, Josh Gales
Mar 14, 2019 -

Nissan of Warsaw responded

Thanks again, from everyone here at Sorg Nissan! Enjoy your new Nissan Titan!

March 07, 2019

Excellent service No complaints, far better service than other areas. Less waiting time and nice lounge in customer service area. Worked with friendly Stephanie this ti More

by Gowri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Heine
Mar 08, 2019 -

Nissan of Warsaw responded

We're delighted to hear you enjoyed working with Stephanie and that you had a great experience at our dealership. Thank you for your business!

January 09, 2019

Service Bernie in Service always handles our repairs well. We appreciate his timeliness and consideration as well as his willingness to assess situations and More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Shepherd, Bernard Koch
Jan 09, 2019 -

Nissan of Warsaw responded

We are happy to hear that you are enjoying working with Bernie and his team!

January 01, 2019

Great customer service and buying experience Sorg made the process of buying a new car as stress free as possible. No pressure and they are eager to serve. Abby was a pleasure to work with! More

by Kk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Ramer
Jan 09, 2019 -

Nissan of Warsaw responded

Thank you for your business!

November 28, 2018

Definitely not a place to return to. I am very upset with my terrible experience at this dealership. I used to have great customer service and it has changed. This place will not have any More

by HEIDIMET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Toby Sorg, Bernard Koch
Dec 01, 2018 -

Nissan of Warsaw responded

We are sorry that you were disappointed with your recent service visit, but we appreciate you talking with Toby so that we could understand your frustrations. Hopefully he was able to help you understand why we use Genuine Nissan Parts over cheaper aftermarket parts. We are not saying that aftermarket parts might not work in fixing your problem, but using Genuine Nissan Parts parts is the only way that we can be confident that the part delivers the fit, reliability, and performance of your car's original parts. This also ensures that we are upholding your vehicle warranty as well as allowing us to be able to stand behind the service work that we preform.

November 15, 2018

Very clean facility and very courteous. Kept their appointment time plus give me real time with completing. The Nissan dealer in Florida gives you a quick wash Job af More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Koch, Stephanie Heine
Nov 16, 2018 -

Nissan of Warsaw responded

Thanks for your feedback James! We agree that a car wash would be a nice touch for our customers and we have been exploring the idea.

October 23, 2018

Does not call back as promised After having my vehicle for 3 weeks for warranty work, my original issue was not addressed. The Service Dept. never called back as promised. I had to More

by Rogue owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bernard Koch
Oct 24, 2018 -

Nissan of Warsaw responded

We apologize for any feeling of lack of communication on our end. We understand how important updates can be for customers when their vehicle is in the shop and we will look at ways in which we can improve on our follow up process.

October 03, 2018

Great Service I dropped in without an appointment and they fit me in and on my way in less than 40 min. Thanks for the good service. More

by Rogue 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Koch, Stephanie Heine
Oct 05, 2018 -

Nissan of Warsaw responded

Thank you for your business!

September 19, 2018

Good Service done for my 2011 Nissan Murano, oil change and very resonable price. Stephanie at the service desk does great job with understanding problems or issu More

by Gowri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Heine
Sep 24, 2018 -

Nissan of Warsaw responded

We are happy to hear that you enjoyed your experience with our service department. Thank you for your business.

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