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Nissan of Vero Beach - Service Center

Vero Beach, FL

4.1
222 Reviews

222 Reviews of Nissan of Vero Beach - Service Center

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March 17, 2019

Satisfied Same as usual. I won't be told how many words I have Ave to put so I won't be doing the survey again. How dare you More

by MAX.KERNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Heflin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Salinas, Eric Guzelf
March 16, 2019

good service Although I had an appointment for 9:30, I didn't leave till 12:30 due to a window recall. I also had an oil change and tire rotation done. My only p More

by calabashmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Dupree, Dino Glykas
March 14, 2019

Oil Change and tire rotation My appointment was 2:30, left at 5:30. Lady that checked me in fabulous! Small waiting area. Heard two employees cursing one used “F....” More

by SHARONWGREER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names. One man behind service desk used “F” word
Mar 15, 2019 -

Nissan of Vero Beach responded

We are deeply concerned by your experience recently with our service department and your visit. While highly out of the ordinary, it does not diminish the serious nature of the issues your experienced or actions taken by our management team to take corrective measures with all future customers. We appreciate the feedback. Please note you may stop by ANYTIME for a complimentary car wash and please retain a copy of this email for a FREE oil change the next time your vehicle requires service. Again, we apologize and look forward to working hard to earn your business in the future.

Mar 15, 2019 -

SHARONWGREER responded

I was wrong saying the man who used the F word was from the service department. It was the parts guy, sorry for my error! Once again the Black lady who checked me in was Fabulous, smiling and kind! My car was parked way out in parking lot, I walk with a cane , she went out and bright the car to me. Very much appreciated Sharon Greer

March 13, 2019

Great Service Great service friendly staff and great product!! Nissan is a great product!!! Very willing to help and listen especially when you’re worried about any More

by natmarie82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Stone, Eric Guzelf
March 11, 2019

Nice! Staff was friendly and helpful. I was not pushed to buy anything I did not need. The staff did not try to up sell! Great deals with coupons!!! More

by KEN_STADLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Sweet
March 10, 2019

Oil change and tire rotation They great costumer service and the employees are very polite and keep you informed of everything is going on with your car, they washed my car for fr More

by NATYMARIN15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Lopez, Eric Guzelf, Simon Robles
March 07, 2019

I had to wait too long. I got a postcard for a $14.95 oil change. The service was very good but the wait was long. The price was right. If the appointments were better spaced More

by BEVIEMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know her name but the girl in service was excellent.
March 07, 2019

Road Trip to Florida If you want fast and great service for your Nissan, drop by Sutherlin Nissan Vero Beach. They also award points for every dollar spent that can be us More

by Rosie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron D'Amico, Eric Guzelf
March 06, 2019

Best experience yet Service was quick, and they did only what I wanted done.contacted me when it was finished. And I love the snacks and coffee. And how very clean everyt More

by CONCANINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Stone
March 06, 2019

Service It was actually a pleasant experience. The staff was very professional, friendly and courteous. All work was performed in a timely manner. I was overa More

by JNJMcGALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pagan
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