222 Reviews of Nissan of Vero Beach - Service Center
Service Better than a 5 Star Hotel Never had such an attentive, polite, kind, and considerate person work with me at any other car dealership before now. I was serviced by Katrina who m Never had such an attentive, polite, kind, and considerate person work with me at any other car dealership before now. I was serviced by Katrina who made sure I was able to get my kids from school, and get back in time for work on several occasions. It’s always a pleasure to be serviced at Sutherlin Nissan in Vero Beach. More
great service after the sale Best service. Great employees.Vey friendly people at the dealership.All repairs done under warranty.All emergency repairs were done immediately which Best service. Great employees.Vey friendly people at the dealership.All repairs done under warranty.All emergency repairs were done immediately which I appreciated very much. More
Oil change and tire rotation took 1h45min (I was told it would take less then 1 hour), and then no one came to see me to talk about what was needed on my car....!!! Also I did not took 1h45min (I was told it would take less then 1 hour), and then no one came to see me to talk about what was needed on my car....!!! Also I did not even get a complimentary wash...Note in the waiting room said "complimentary wash will include ,as of 10/03/18, windshield, front and back floor vacuum,... (plus one I can not remember)....My car did not see any complimentary anything....And I was not advised of anything needed on the car!!! Not calling out the person I worked with, who was great, calling out the mechanic (unknown to me) that did not come speak with me. More
Very helpful and accommodating! Employees are very nice and accommodating. They are very eager, willing to help. Mr. Guself even offered me a bottled water to drink, knowing it’s ver Employees are very nice and accommodating. They are very eager, willing to help. Mr. Guself even offered me a bottled water to drink, knowing it’s very hot outside. Commendable. I really appreciate it. More
They did a great job While in the past, I have had inconsistent quality service at this dealership, the last several visits have been excellent. They wash and vacuum the While in the past, I have had inconsistent quality service at this dealership, the last several visits have been excellent. They wash and vacuum the car and treated the tires. They also were done with everything before they said and they kept me posted on the status of my service. I am very pleased. More
Vehicle service and replace cracked grill. It would have been better if I could have a loaner vehicle or even a rental a for the several hour service time. I used your courtesy service to get a It would have been better if I could have a loaner vehicle or even a rental a for the several hour service time. I used your courtesy service to get a ride to Vista Royal but when car was finished I was told the wait for car service was going to be over an hour as the courtesy vehicle had just left for Stuart. More
Sutherlin Nissan always works very well for us. We're going on a road trip to Virginia tomorrow and we wanted to make sure our Juke was ready. Sutherlin scheduled our service and completed the oil We're going on a road trip to Virginia tomorrow and we wanted to make sure our Juke was ready. Sutherlin scheduled our service and completed the oil change/tire rotation quickly and efficiently, as usual. We couldn't be more pleased with this dealer. More
had an oil change, really quick and pleasant It was fast and convenient and competitive price.. It was close to my condo community and therefore easy place with a nice customer service space. It was fast and convenient and competitive price.. It was close to my condo community and therefore easy place with a nice customer service space. More
Great Service! The quality of work done on our vehicle was outstanding. We really appreciate the great job that was done washing our car! It was the best we ever h The quality of work done on our vehicle was outstanding. We really appreciate the great job that was done washing our car! It was the best we ever had when the car was washed and cleaned so well? Thank you! More
Recall Issue I learned of a recall on my 2017 Murano via he internet. I called the dealership and was given a timely appointment to bring in the car. It was determ I learned of a recall on my 2017 Murano via he internet. I called the dealership and was given a timely appointment to bring in the car. It was determined that my car did require replacing the defective part. The part was not available at the time of the inspection. I was provided with a new loaner car pending receipt of the part. The repair was completed and all is well. Good service! More