Nissan of Van Nuys - Service Center
Sherman Oaks, CA
635 Reviews of Nissan of Van Nuys - Service Center
Excelente servicio y trato muy profesional y amable el personal k me atendio y cordially personal k me atendio y cordially More
Nazario es atento ,responsable, respetuoso , profesional y conocedor de su trabajo. Gracias por la seguridad de poder confiar en Nissan Van Nuys y conocedor de su trabajo. Gracias por la seguridad de poder confiar en Nissan Van Nuys More
I recently visited a dealership for a scheduled appointment, but unfortunately, my experience was less than satisfactory. I arrived on time for my appointment, expecting a smooth process. However, appointment, but unfortunately, my experience was less than satisfactory. I arrived on time for my appointment, expecting a smooth process. However, upon my arrival, I was greeted with little explanation or direction regarding what was to come. The staff did not provide me with any details beforehand, leaving me unsure of what to expect during the visit. After waiting for a few moments, the representative informed me that I would need to take specific actions with my car before it could be assessed by the mechanic. There was no communication leading up to this moment, which caused unnecessary confusion. The entire visit ended up taking five hours, made me late for my doctor appointment, and I felt that the time spent could have been better managed. The lack of clarity and the failure to informed me about what steps were required before the car was even checked created a frustrating experience. More
Great Service! Fernando assisted me throughout the whole process If you ever service your car here look for Fernando Noguera Fernando assisted me throughout the whole process If you ever service your car here look for Fernando Noguera More
Very happy with the online booking process and the efficiency of finishing the service within the promised time frame. Thank you. efficiency of finishing the service within the promised time frame. Thank you. More
James, was very professional and friendly, I like the service I received . I like to go to Van Nuys Nissan because they always take my car I don’t need to make an appointment service I received . I like to go to Van Nuys Nissan because they always take my car I don’t need to make an appointment More
Brought my car in because my windows wouldn’t pull up. Quoted me 1300 bucks in addition to almost $6,000 in additional expenses. I told them I’m not paying that and I came to pick up the car and my window Quoted me 1300 bucks in addition to almost $6,000 in additional expenses. I told them I’m not paying that and I came to pick up the car and my windows were all fixed? They told me I would have to change out the entire electrical panel to fix it but somehow it worked? So I would’ve paid $1300 for something that they were able to fix without me spending a dollar? Took to a mechanic and they said everything else Nissan recommended except one thing was xx. They work on commission they don’t give a crap about you. More
I have very positive experience all around with this dealership. The service department is exceptional and I am very happy with the service department. I broke my Infinity G37 to replace the battery and dealership. The service department is exceptional and I am very happy with the service department. I broke my Infinity G37 to replace the battery and oil change. Fernando the service advisor is super nice, knowledgeable and professional always willing to help you and that is a big plus. Keep a good job and thank you again. More
Me dieron muy Buen servicio y Bien amable El personal estoy mu feliz y que de muy contenta gracias nissan estoy mu feliz y que de muy contenta gracias nissan More