Nissan of Van Nuys - Service Center

I love the service dept. I purchased my Armada 2004 used at another dealership and had nothing but problems. I started taking my SUV here 3 months after the purchase. This i I purchased my Armada 2004 used at another dealership and had nothing but problems. I started taking my SUV here 3 months after the purchase. This is were I met Eric Diaz. He walked me through all the repairs in order of importance. He helped me in grouping repairs or services needed as to save money. Most people feel a dealership is out to get you in the pocket, however dealing with this particular Nissan dealership and Eric, I don't mind paying an extra $20 here and there when their service, and performance is second to none. I have dealt with other service technicians and have always been treated fast & professional. More

Always an excellent experience I'm always treated very well at the service department here. They make me feel comfortable and they always make sure to take care of my pocketbook. I'm always treated very well at the service department here. They make me feel comfortable and they always make sure to take care of my pocketbook. More

Service You have the best service department I have ever experienced. The early Saturday morning hours work well for my hectic weekday schedule. You will be You have the best service department I have ever experienced. The early Saturday morning hours work well for my hectic weekday schedule. You will be seeing me again as my service schedule calls for work to be done on my vehicle. More

Super helpful Everyone was so kind, and really went out of their way to make the experience smooth and positive. Great service. Thank you so much, Blanca! Everyone was so kind, and really went out of their way to make the experience smooth and positive. Great service. Thank you so much, Blanca! More

Gabriel is the BEST! Gabriel was the employee who really went above and beyond with his services. All the staff was uper friendly and patient and I would definitely recomm Gabriel was the employee who really went above and beyond with his services. All the staff was uper friendly and patient and I would definitely recommend others to this Nissan location. -A. Babra More

Service I always go for oil change every 3-4 months and and Gabriel is my go to person he's really nice and so professional he knows how to deal with customer I always go for oil change every 3-4 months and and Gabriel is my go to person he's really nice and so professional he knows how to deal with customers, he always provides the right waiting time not like other people that they have you waiting for hours he's very punctual and very helpful.! More

excellent customer service. Everytime i go to get my cars serviced the process is fast and customer service is exellent i was helped by gabriel and he had me in and out in less t Everytime i go to get my cars serviced the process is fast and customer service is exellent i was helped by gabriel and he had me in and out in less than an hour just wanna say best experience i ever had at a dealer! More

My cube service Always great service, I like to bring it here very much!!! Luciano always help me, he's great, thank you. Price and services are the best. Always great service, I like to bring it here very much!!! Luciano always help me, he's great, thank you. Price and services are the best. More

Great service, no complains Had to go in because my car was leaking oil, they took care of it with no problem and I was able to pick my car up the next day. Had to go in because my car was leaking oil, they took care of it with no problem and I was able to pick my car up the next day. More

No service skills and service recovery Their service reps have no service excellence skills and recovery. No communication between peers. Arrogant manager. No initiative on service quality. Their service reps have no service excellence skills and recovery. No communication between peers. Arrogant manager. No initiative on service quality. Wrote a detailed review on nissan feedback and conplaints. Very disappointed More