Nissan of Van Nuys - Service Center

Service Made an appointment early in the morning. They said I might have to wait. I drove in 10 minutes after making the appointment and I did not wait. Gabri Made an appointment early in the morning. They said I might have to wait. I drove in 10 minutes after making the appointment and I did not wait. Gabriel was nice and gave me the car back before the promised time. More

fast, great service! Made my appointment on line the night before, showed up late and they didn't make me wait. Saw me right away and had more out within an hour and a hal Made my appointment on line the night before, showed up late and they didn't make me wait. Saw me right away and had more out within an hour and a half like they estimated. More

the best costumer service The best costumer service. They will take care of the situation up to the very last minute. keep up the good work nissan of van nuys. The best costumer service. They will take care of the situation up to the very last minute. keep up the good work nissan of van nuys. More

Gabriel is the best person here!! I take my 2015 Altima to get serviced by Gabriel. I give him a time limit and he ALWAYS meet it. He's the reason why I keep coming back. I take my 2015 Altima to get serviced by Gabriel. I give him a time limit and he ALWAYS meet it. He's the reason why I keep coming back. More

Oil change service Took my Rogue in for an Oil change and was helped by Gabriel Gonzalez. He was very professional and plesant too deal with. The service was completed m Took my Rogue in for an Oil change and was helped by Gabriel Gonzalez. He was very professional and plesant too deal with. The service was completed much sooner than expected. More

Great Over all He was very nice, and professional. He did a great job. He had trouble pronouncing my name but it's ok evyerone does. Over all He was very nice, and professional. He did a great job. He had trouble pronouncing my name but it's ok evyerone does. More

Customer Survey I was very pleased with my experience at the Nissan service. Mr. Gonzalez was friendly and attentive. The job was completed in the specified time. Mr I was very pleased with my experience at the Nissan service. Mr. Gonzalez was friendly and attentive. The job was completed in the specified time. Mr. Gonzales deserves five stars! Ihe is to be commended. Keep up the good work. More

Great Customer Service! :) Edwin was my service rep and he takes customer service to another level. He was in a cheerful mood and made me feel welcome. My car was ready when he Edwin was my service rep and he takes customer service to another level. He was in a cheerful mood and made me feel welcome. My car was ready when he said it would be and it was a great experience overall. This is by far the best Nissan Dealership! OUTSTANDING CUSTOMER SERVICE! Thanks Edwin and thanks Nissan for having such an awesome employee! More

worst dealer ever! I purchased my Nissan cube from this dealer and 1. they gave it to me dirty when I went in for my free car wash to redo my paperwork it took them over I purchased my Nissan cube from this dealer and 1. they gave it to me dirty when I went in for my free car wash to redo my paperwork it took them over 3 hours to not even touch my car. The only reason I got it back was because I told them to give it to me, 3 hours is to much of a wait for a simple car wash. After I though hey give them a second chance so I went in for an oil change, 3 hours later they never touched my car and gave me a rental, once I received my car it began to make weird noises so stupidly I took it again as 3rd try is the charm. I waited another 3 hours, this was with an appointment just so they can tell me that my axel was busted, upon them servicing my "broken axel" it turns out it was never my axel but my brakes. you would think that "car specialist" would not what the f**** they are doing and telling you. not to mention that my so called coverage for my car was not valid for that specific issue and I had to pay out of pocket! They make more excuses that they can't keep track of their own lies. Not to mention how big of rip offs they are!!! More

Nice People Everyone was nice and honest. Big plus for me. Love how they know how to take care of my car. Now I truly believe Nissans are dependable vehicles! Everyone was nice and honest. Big plus for me. Love how they know how to take care of my car. Now I truly believe Nissans are dependable vehicles! More