Nissan of Van Nuys - Service Center

A BRIGHT LIGHT In a time when great servce has become so ilusive, Michael Villano and team have proven to be a bright light in the lost art of great service. I recen In a time when great servce has become so ilusive, Michael Villano and team have proven to be a bright light in the lost art of great service. I recently visited the dealership needing only an oil change and felt taken care of the minute I drove onto the lot. Fast work while I waited and service beyond the call of duty. Good there for your Nissan service, you won't be disappointed. More

This is what service should be all about!! I was greeted with a friendly smile and referred to the next available service tech. I brought my 350Z for an oil and air filter change and they took I was greeted with a friendly smile and referred to the next available service tech. I brought my 350Z for an oil and air filter change and they took care of my car quickly and even gave me a free car wash. I felt welcomed and felt they truly care for the customer's needs. I was informed what my car would need the next time it needed a service because they did a complimentary multipoint check. I will recommend this place to my friends. More

Muy buen servicio Siempre tengo buenas experiencias en el servicio de mi carro. Esta vez no fue la excepción y Luciano me ayudo mucho. Dejaron mi auto muy bien y a tiem Siempre tengo buenas experiencias en el servicio de mi carro. Esta vez no fue la excepción y Luciano me ayudo mucho. Dejaron mi auto muy bien y a tiempo. Me encanta que pueden hablar en Español conmigo. Gracias. I always get great service, Luciano helped me a lot. My car is perfect now. I loved they can speak Spanish. Thank you. More

The Service My son took my car in for me and he said he thought he would be waiting for a long while but he said no. He got some prices for me for something I wil My son took my car in for me and he said he thought he would be waiting for a long while but he said no. He got some prices for me for something I will need later on, Thank you so much More

Great Service I always get great service from my service consultant. He is always friendly and does everything he can to make the visit as pleasant as possible. B I always get great service from my service consultant. He is always friendly and does everything he can to make the visit as pleasant as possible. Because of his service I keep coming back to Nissan Van Nuys More

Overall Great Experience I took my Murano in for a regular oil change. After speaking with Luciano, decided to perform a few other maintenance requirements. After a few hour I took my Murano in for a regular oil change. After speaking with Luciano, decided to perform a few other maintenance requirements. After a few hours, received a call stating there were other damaged parts and an oil leak. Luciano immediately informed me what the cost would be and what was covered in my extended warranty. Needless to say, the upfront communication was extremely appreciated in what ended up being a seamless service experience. I will certainly return and deal directly with Luciano for all future needs. More

2nd chances I dealt with a previous dealership for service when I first got my new Nissan. It was a horrible ordeal. As a result, I took my car to Van Nuys Niss I dealt with a previous dealership for service when I first got my new Nissan. It was a horrible ordeal. As a result, I took my car to Van Nuys Nissan. They stood up to the challenge and their word. They took my car in and fixed everything the other dealership didn't or couldn't. As a result, I came back for routine maintenance. They got my car in and out in a few hours, were professional and polite. Luciano is great and if you have a chance, use him as your service advisor. More

I didn't believe him, but he proved me wrong I was late for my scheduled oil change appointment. Gabriel Gonzalez told me, they could take my car, and even if they were busy, it wouldn't be too I was late for my scheduled oil change appointment. Gabriel Gonzalez told me, they could take my car, and even if they were busy, it wouldn't be too long. I knew this to not be true but I needed my oil changed and I was prepared to spend several hours at Nissan. I even brought my computer to do some work. I did get some work done, but I didn't spend the hours I had thought. Imagine my surprise, in reasonable time, my car was ready. I couldn't believe it! Gabriel Gonzalez was a nice and professional person to work for. I recommend asking for him every time you come to Nissan, Van Nuys for service. I know I will. More

Efficient and transparent! I knew I needed things done yet It felt like I was in good hand with good advise! They also advised things that were not needed which is always good w I knew I needed things done yet It felt like I was in good hand with good advise! They also advised things that were not needed which is always good when in some cases other companies could say the brakes were on their last legs costing more money! Would go back More

Great Job on Recall Items Luciano Carbone was 100% in his handling of 3 Recall items. Great to work with, courteous, friendly, and most importantly he did what he said he would Luciano Carbone was 100% in his handling of 3 Recall items. Great to work with, courteous, friendly, and most importantly he did what he said he would do! Outstanding service. More