Nissan of Van Nuys - Service Center
Sherman Oaks, CA
516 Reviews of Nissan of Van Nuys - Service Center
Very pleased. Regular oil change. Blanca was very cheerful and attentive. A defective motor mount was found, and Blanca had the mechanic replace it under warranty. Regular oil change. Blanca was very cheerful and attentive. A defective motor mount was found, and Blanca had the mechanic replace it under warranty. The work. was done very quickly, my car was washed, and I was on my way with very little delay. It was a nice experience. More
Very pleased with our service visit We were very pleased with our visit to the dealership. Luciano took care of our car, made recommendations and took care of everything. They were quick We were very pleased with our visit to the dealership. Luciano took care of our car, made recommendations and took care of everything. They were quick and courteous. They made repairs and service checks to the car, took care of us and we were happy to see they even did a wonderful wash of our vehicle. When we pick up our leaf, Luciano went over it and explained what they did and why. Thank you Luciano and Nissan of Van Nuys More
Service After a not so stellar previous service visit I must acknowledge what a spectacular job they did in turning my opinion around. Luciano (and Supervisor After a not so stellar previous service visit I must acknowledge what a spectacular job they did in turning my opinion around. Luciano (and Supervisor Mike V) went above and beyond on my latest visit and actually took care of extra items I did not originally come in for. They were prompt, friendly and had my car ready when they said they would. Yes i would recommend this service department to others. More
Service Department Good job Luciano Cardone...keep it up. Took my 2004 Nissan Murano for an oil change. Luciano explained clearly what was needed to get my car up and r Good job Luciano Cardone...keep it up. Took my 2004 Nissan Murano for an oil change. Luciano explained clearly what was needed to get my car up and running properly. I still have to bring back my car to have the things he explained what is needed to be fix. More
Service department Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she comm Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she communicates the plan of work and adheres to it in timely fashion. I feel greatful for her help and positive attitude! Lana More
great experience ready to come back soon ! thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come back and to recomend. More
Excellent Service Luciano Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed to get my vehicle up and running properly. I did have to leave my car at Van Nuys Nissan for the night but they supplied me with a loaner car. Allowing me to finish my necessary shopping for the day and return home. Luciano kept me informed every step of the way so that all my concerns where answered. I picked up the car the next day and he went over everything that was done to put the car back in tip top shape. This was exceptional service and Luciano is a true asset to Nissan. More
Honest people with a great job My 2004 Quest always in good hands every time brought in for service. Been under service with these 2 guys esp because they always explained about My 2004 Quest always in good hands every time brought in for service. Been under service with these 2 guys esp because they always explained about what's needed to be repaired according to priority of repairs or replacement. They don't push or pressure that everything has to be fix in one setting not unless it put you in danger, they always have honest opinions. Courtesy wise, they're the BEST AMONG THE BEST... That's why I'm still with this service place. Kudos to Eric Diaz and Luciano Carbone and technicians for diagnosing any condition of my van..???????????? More
Great Service The service team at Van Nuys Nissan has exceeded my expectations at every encounter. I feel like I have a personal relationship with Gabriel Gonzales The service team at Van Nuys Nissan has exceeded my expectations at every encounter. I feel like I have a personal relationship with Gabriel Gonzales and the service team. They are understanding about my time, needs & budget. We have 2 Nissans and while Van Nuys Nissan is not the closest dealership, i feel they are the best. I really appreciate how they take care of us! More
Very good I had a problem with my car called and brought my car in and was met by Advisor Gabriel Gonzales who got all the paper work done and got my car servic I had a problem with my car called and brought my car in and was met by Advisor Gabriel Gonzales who got all the paper work done and got my car serviced in a timely manner... More