Nissan of Van Nuys - Service Center

Only the best! Highly recommended dealership! People here are friendly and service oriented . 5 stars service! ? no long time waiting. Friendly staff and very Highly recommended dealership! People here are friendly and service oriented . 5 stars service! ? no long time waiting. Friendly staff and very clean waiting area. Definitely will keep coming back here. Glad I tried this place. Keep the good work! More

Service Eric Diaz is the most knowledgeable & efficient person I have encountered at the dealership. I don't want anyone but Eric Diaz to authorize work on my Eric Diaz is the most knowledgeable & efficient person I have encountered at the dealership. I don't want anyone but Eric Diaz to authorize work on my vehicle. More

Break problem A couple of hours , but reasonable time because of the problems that my car needed for repairs! I was very please with my service. I had taken my car A couple of hours , but reasonable time because of the problems that my car needed for repairs! I was very please with my service. I had taken my car to another Nissan dealer and they missed a major problem that my car had, they seemed to have missed it! More

Fast, efficient and friendly Fast, efficient, friendly and washed my car to boot! I came in for an electrical recall for my Leaf and it was completed in less time that expected. Fast, efficient, friendly and washed my car to boot! I came in for an electrical recall for my Leaf and it was completed in less time that expected. Couldn't ask for more. More

Best dealership I came in for a oil change and tire rotation. I told the service advisor I was hearing a click sound when I turned right. Turns out there was a pret I came in for a oil change and tire rotation. I told the service advisor I was hearing a click sound when I turned right. Turns out there was a pretty large problem.. so they put me in a nice car to borrow and fixed the problem promptly. When i got my car back, I noticed it was pulling to the left. I called Gabriel the service advisor and he asked I bring the car back. They preformed a alignment and everything is great now. This was all at no cost to me since I have the 100k mile warranty. I'm so happy I chose Nissan. I used to own a Ford and Galpin has got to be the worst dealership. Nissans service is the best, these two aren't even on comparible charts for service, being thorough, friendliness, caring and honesty. I think Nissan has my business forever. :) More

Great work I brought my Z in because all the electrical had died. Luciano helped to write up the work order and informed me that the problem was probably a switc I brought my Z in because all the electrical had died. Luciano helped to write up the work order and informed me that the problem was probably a switch that had been on a recall notice. He said he would call me that day. He did, and told me it was the switch and I could probably have the call the next day. He called me the next day and sail it was ready. No problems, great service More

Always do a great job! I had to have my tail light assembly replaced. Blanca took care of my needs with great skill, responsibility and ease. The part was there when she sai I had to have my tail light assembly replaced. Blanca took care of my needs with great skill, responsibility and ease. The part was there when she said it would be and by the time I sat down to read my paper, she came in to get me, saying the car was ready! And they even washed it for me! Always great service here. And if you join their rewards program, you actually get money off your next visit, which I did! And they also send me coupons which I was able to use...so great service and great deal! More

The Greatest Dealership Eric Diaz is so helpful and nice, it is like visiting a friend. i take all my vehicles here, even the toyota's as I think these guys are honest and g Eric Diaz is so helpful and nice, it is like visiting a friend. i take all my vehicles here, even the toyota's as I think these guys are honest and good at what they do. More

Thank you! I have gone to this location twice recently 1st for a headlight bulb replacement and the 2nd time which was last week, for a battery replacement and a I have gone to this location twice recently 1st for a headlight bulb replacement and the 2nd time which was last week, for a battery replacement and a minor repair on my bumper. The 2nd time, I had to leave my car overnight and was provided with a rental. Both times Blanca helped me. She took great care, communicated thoroughly, and overall provided excellent customer service. I highly recommend her and this Nissan location. I have owned my Versa since 2011 and normally would always take it to the Downtown Nissan where I first purchased it, up until recently when I decided to the Van Nuys location because it is more convenient. I'm 100% satisfied and will be going to this location from now. Thank you Blanca!!! More

Service Edwin was just great! Thank you so much for ur help and for caring about getting things right. Very satisfied with his customer sevice and how he exp Edwin was just great! Thank you so much for ur help and for caring about getting things right. Very satisfied with his customer sevice and how he explained everything throughly. More