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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
674 Reviews

674 Reviews of Nissan of Van Nuys - Service Center

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August 31, 2024

My advisor it was very nice helping me a lot to fixed my car. im very happy with the service More

by LEOGFERNANDEZ1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Norgueza
Nov 13, 2024 -

Nissan of Van Nuys responded

Leogfernandez1029, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

For the past year my experience here has been the worst! I brought my car to this location last year in 2023 for a transmission replacement, the transmission was replaced however, since getting the transmis More

by Joanna Zelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberly/ Luciano
Nov 14, 2024 -

Nissan of Van Nuys responded

Joanna Zelaya, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Nissan Of Van Nuys Parts (866) 267-2092

August 30, 2024

Brakes and other services done in under. 3 hours. Excellent service from a top notch dealer. More

by JerryCortesQA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 13, 2024 -

Nissan of Van Nuys responded

Hello Jerrycortesqa, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

Friendly advisor. Service was done on time as promised. There was coffee and water in customers waiting room. Good job. More

by A. K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Banuelos
Nov 13, 2024 -

Nissan of Van Nuys responded

Hi A. K, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 29, 2024

Service writer was professional and made recommendations on what needs to be done on the car. I feel comfortable on dealing with the service writer. Satisfied on the filter and oil change service. More

by ROLAND77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Roland77, thank you so much for your positive comments about Nissan Of Van Nuys Parts! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2024

It was a very easy and painless experience. Kimberly was pleasant and kind. Very thankful for the car wash and detail as well. More

by ronniepz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 13, 2024 -

Nissan of Van Nuys responded

Ronniepz83, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2024

Great work, no appointment and service was very fast thank you see you on next service!! More

by tachillo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rodas
Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Tachillo77, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2024

Service was fast and everyone is always so kind. Definitely will be coming back. Thanks! More

by Mayrarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rodas
Nov 13, 2024 -

Nissan of Van Nuys responded

Mayrarey, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2024

Great personal relationships with customers. The serviced manager Fernando is always very helpful, courteous, friendly and knowledgeable. More

by MSSAM1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Mssam1015, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 24, 2024

Me gusta mucho siento confianza yo ya e comprado 3 carros en este diler gracias. More

by Albertocastanon76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Nissan of Van Nuys responded

Albertocastanon76, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

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