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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
680 Reviews

680 Reviews of Nissan of Van Nuys - Service Center

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November 30, 2024

I have always found my service needs to be extremely well taken care of. All of the staff is friendly and helpful and very supportive and Nazario Sanchez has been the most helpful and supportive with all o More

by Boyde Hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Nissan of Van Nuys responded

Boyde Hood, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! If you have any further questions, please give us a call. We're always happy to help!

Dec 01, 2024 -

Nissan of Van Nuys responded

Hello Boyde Hood, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

They are the best ! very helpful people ,with knowledge about their work. Fast correct, service. More

by Renee.lakatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Nissan of Van Nuys responded

Hi Renee.lakatos, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

Fue muy mala la atención no de todos mi cita era alas 7:15 am y jente que su cita era alas 8:15 y salieron primero que mi vehículo gracias More

by WALTERRUBI20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Banuelos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Nissan of Van Nuys responded

Hola Walterrubi20, gracias por tomarse el tiempo de dejarnos una reseña en Nissan Of Van Nuys Parts. ¡Estamos felices de haber podido cumplir con sus expectativas! No dude en ponerse en contacto con nosotros si hay algo adicional que podamos hacer por usted.

November 28, 2024

Joseph was amazing - thoughtfully explained all the essential services necessary as well as suggesting other maintenance which is encouraging to a customer who doesn’t know much about cars and has been More

by g.o.dreiling
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Luis
November 26, 2024

Thank you to all the employees of Nissan Of Van Nuys They’re very nice and take care my Nissan Rogue More

by NAZARIOSANCHEZ14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Nissan of Van Nuys responded

Nazariosanchez14, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 28, 2024 -

Nissan of Van Nuys responded

Nazariosanchez14, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2024

Came in without an appointment and they were able to complete an oil change within 2 hours. More

by snkojoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Nissan of Van Nuys responded

Snkojoian, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2024

Gabriela is an amazing person who cares about the customers. Gives a lot of help and feedback. More

by ANTONI-0157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Nissan of Van Nuys responded

Hi Antoni-0157, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2024

I went for synthetic oil change they put only half of oil in the engine and did not put the next service due or mileage More

by WLUCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Nissan of Van Nuys responded

Wluco, it is disappointing for us to hear that your experience was anything less than great. Here at Nissan Of Van Nuys, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 267-2092 to discuss ways we can better serve you in the future.

November 23, 2024

I was very impressed with the service given to me by Gabriela Gamboa. She was very friendly, efficient and professional. She gave me clear explanations why, instead of just fixing the light for the tire More

by Barbara R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Nissan of Van Nuys responded

Barbara R, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Nov 25, 2024 -

Nissan of Van Nuys responded

Barbara R, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys. If you have any further questions, please give us a call. We're always happy to help!

November 20, 2024

They don’t return the calls when you call James promised to call me back regarding my GPS on Monday he never called More

by margaretnyabongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Nissan of Van Nuys responded

Margaretnyabongo, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

Nov 25, 2024 -

Nissan of Van Nuys responded

Margaretnyabongo, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Nov 25, 2024 -

Nissan of Van Nuys responded

Margaretnyabongo, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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