Nissan of Van Nuys - Service Center

Great customer service. Great communication and explanation of the problems that needed to be fix. Up front about pricing. Finished repairs early also. Great communication and explanation of the problems that needed to be fix. Up front about pricing. Finished repairs early also. More

Satisfecho con el servicios requerido. Muy buena atención y comunicación del advisor James Alvarado. Todo muy profesional y siempre estuve informado de los servicios que necesitaba mi car Muy buena atención y comunicación del advisor James Alvarado. Todo muy profesional y siempre estuve informado de los servicios que necesitaba mi carro gracias More

Great service and helped speed up the process to minimize the wait time for the car the wait time for the car More

Very good service with this person, very good service, the truth is that I feel comfortable with her and confident, thank you for your service the truth is that I feel comfortable with her and confident, thank you for your service More

Gaby always goes above and beyond to make sure that my car experience is a good one. She will let me know the progress and follows up the following day. She tries to find the best options and finds any car experience is a good one. She will let me know the progress and follows up the following day. She tries to find the best options and finds any discounts available. More

Lleve mi auto a un recall, voy regreso a casa, noto que tiene un foco prendido en el tablero y se jalonea, lo llevo de regreso a Nissan, me querían cobrar por checarlo y más aparte por lo que le tuvieran q tiene un foco prendido en el tablero y se jalonea, lo llevo de regreso a Nissan, me querían cobrar por checarlo y más aparte por lo que le tuvieran que cambiar. Cuando yo lleve mi carro en buen estado. Me fui así a casa porque no se me hizo justo y sabía que ni siquiera el manager lo iba a resolver en el momento. Al igual que los textos enviados a Nissan o la llamada a la corporación. Llevo 7 años con mi auto y jamás había presentado problemas así, hasta ese día. More

My last tune up service. My car was serviced erroneously. Now it feels reved up. My car was serviced erroneously. Now it feels reved up. More

I needed a new tire and Fernando handled my appointment quickly and got me on my way in less than an hour and half. Thank you! quickly and got me on my way in less than an hour and half. Thank you! More

Everyone was super nice and it’s really helpful they have a drop off or pick up service. However I felt like they tried to sell me things that were wrong with my car unnecessarily, like at least 3 things tha a drop off or pick up service. However I felt like they tried to sell me things that were wrong with my car unnecessarily, like at least 3 things that were need to fix nows even though I just took my car to the mechanic for a check up and they didn’t see any of these. When I asked for pictures, I kept being told they would be sent but they never sent any so that felt scammy. More

We love Nissan Van Nuys Dealership. Excellent service department with excellent employees especially James Alvarado. He is indeed one of the best. Excellent service department with excellent employees especially James Alvarado. He is indeed one of the best. More