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Nissan of Van Nuys - Service Center
Sherman Oaks, CA
673 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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673 Reviews of Nissan of Van Nuys - Service Center
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April 25, 2025
Well I’m very grateful with Nasario help's He been texting me about my car to getting fix and I really appreciate it Was amazing all he did Thank Nasario texting me about my car to getting fix and I really appreciate it Was amazing all he did Thank Nasario More
by DANIEL_SERRANO39
Verified CustomerEmployees Worked With
April 24, 2025
Your personalized attention, details and suggestions for the maintenance of my truck Nissan Van Nuys works with customers at a good price and customer service I am very happy and recommend to my friends the maintenance of my truck Nissan Van Nuys works with customers at a good price and customer service I am very happy and recommend to my friends More
by hectorlopez3346
Employees Worked With
Luis Noguerra
April 24, 2025
Moved to OC but would only have my car fix at Nissan VN for years now for years now More
by RJDESIGNS2000
Employees Worked With
April 23, 2025
I've been bringing my 2017 Nissan Leaf to Nissan of Van Nuys for years, and I can confidently say that Nassario is absolutely top-notch. His service stands out even at a dealership where excellence is the Nuys for years, and I can confidently say that Nassario is absolutely top-notch. His service stands out even at a dealership where excellence is the standard. What makes Nassario exceptional is how he truly puts himself in his customers' shoes. His approach to customer service combines professionalism with genuine compassion and kindness. When I explain my concerns about my vehicle, I can tell he's not just listening—he's understanding and prioritizing my needs as if the car were his own.The entire Nissan of Van Nuys team goes above and beyond, making everything quick and efficient. When something requires more time, they never rush—they take the necessary time to do the job right. This attention to detail and commitment to quality is refreshing in today's fast-paced world.For once It's actually a pleasure sitting in 405 traffic knowing that once I arrive at Nissan of Van Nuys, I'll be in Nassario's capable hands. His exceptional customer service, technical expertise, and genuine care make every service visit a positive experience. Thank you, Nassario, for your outstanding service, and kudos to Nissan of Van Nuys for having such an exemplary team member represent your dealership. More
by Miss_treated@hotmail.com
Employees Worked With
April 21, 2025
Amazing service delivered time and time again by Kim. The service staff is very caring and take the job very seriously. Pleasure to work with. Thank you again The service staff is very caring and take the job very seriously. Pleasure to work with. Thank you again More
by Joe
Employees Worked With
April 21, 2025
Gabby will be my go to person at this dealership from now on. She seems genuinely interested in providing the services one actually needs, which is always appreciated by my purse. She goes above and beyond t on. She seems genuinely interested in providing the services one actually needs, which is always appreciated by my purse. She goes above and beyond to stay on top of things. More
by ma930624mqmx
Employees Worked With
April 21, 2025
Always going above and beyond great customer service making sure everything gets done properly thank you making sure everything gets done properly thank you More
by LOIBOI23
Employees Worked With
April 20, 2025
I moved to Nissan of Van Nuys after Universal City Nissan closed. Nazario is very friendly and helpful, I will continue to bring my car here. closed. Nazario is very friendly and helpful, I will continue to bring my car here. More
by tkhwd
April 20, 2025
I took my vehicle in for a transmission problem and they ended up keeping it 4 months. When I finally got it back driving on the freeway it had no power the horn wasn't working, the wiring is all messed up, ended up keeping it 4 months. When I finally got it back driving on the freeway it had no power the horn wasn't working, the wiring is all messed up, the headlights aren't working correctly it's a mess. The air bag light is also flashing off and on . It wasn't doing that when I brought it in. One of the tire's is ruined I ended up having a blow out on the freeway had to be escorted off the freeway by CHP officers and was stranded. So I took the car to Nissan because it was the dealership of the vehicle and I thought if anyone can fix the car and get it right it would be the car's manufacturer but I was wrong. I no longer have faith or trust in your company. More
by DLYONSEAGLES
Employees Worked With
Luciano
April 19, 2025
I have been taking my car for service at this Nissan dealership for over ten years. I have always found the service department personal to be very helpful. dealership for over ten years. I have always found the service department personal to be very helpful. More
by LONECROWJOE
Employees Worked With
