Nissan of Van Nuys - Service Center

The service that Gabriela gives to me is beyond exceptional. She makes sure my car is in and out of the shop fast and she also makes sure it’s washed. Amazing work ! exceptional. She makes sure my car is in and out of the shop fast and she also makes sure it’s washed. Amazing work ! More

Always a pleasure to deal with Fernando and get my car serviced or any other issue that might pop up always pleased with the customer service and the kindness I receive. serviced or any other issue that might pop up always pleased with the customer service and the kindness I receive. More

The staff was courteous. The wait was too long. I don't remember the employees' names. They were all friendly. The wait was too long. I don't remember the employees' names. They were all friendly. More

Gabbi is always helpful and accommodating. She sometimes goes out of her way to give me an update in the status of the work being done. She sometimes goes out of her way to give me an update in the status of the work being done. More

Adolfo is the greatest. He greeted me when I arrived. However, even though the staff was not busy, I had to ask for someone to assist me. When I walked in, I wasn't acknowle He greeted me when I arrived. However, even though the staff was not busy, I had to ask for someone to assist me. When I walked in, I wasn't acknowledged; the staff was either drinking coffee, laughing, or on their phones. More

GREAT CUSTOMER SERVICES BY EVERYONE AT NISSAN OF VAN NUYS. EVERYONE IS NICE, RESPECTFUL AND ATTENTIVE. NUYS. EVERYONE IS NICE, RESPECTFUL AND ATTENTIVE. More

My experience was good I was very good I liked that they were very helpful were very helpful More

Attentive, timely, welcoming is how I would describe Gabby’s attention to the customer. Always considerate in giving you not just updates on the progress of your car but estimates in length that are re Gabby’s attention to the customer. Always considerate in giving you not just updates on the progress of your car but estimates in length that are respectful to a persons time throughout their day. More

Love the service Love the customer service Love the coffee Always a satisfied customer I love how they take care of my car (aka my pumpkin) coffee Always a satisfied customer I love how they take care of my car (aka my pumpkin) More

Going to Wish Nissan is such a chore. The employees are not helpful, they are indifferent and don't seem to be competent for basic customer assistance duties. It is disappointing to say t The employees are not helpful, they are indifferent and don't seem to be competent for basic customer assistance duties. It is disappointing to say the least. I won't be back. I'd give my advisor 0 stars but the minimum your scale allows is 1 star. More