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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
635 Reviews

635 Reviews of Nissan of Van Nuys - Service Center

Sort by
March 10, 2025

I always get help right away and James Alvarado is always very welcoming guy with a great attitude. More

by BGDADIO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2025

Took care of my complimentary oil change. Staff is friendly and professional. Was able to get same day appointment. More

by Levon G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 08, 2025

Great customer service. I would highly recommend. Very prompt and attentive to all matters. Quick turnaround time More

by PARTSDEPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

It’s a great dealership with excellent customer service n very welcoming! Always friendly with customers n everyone has a smile, More

by TETIENNE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 05, 2025

Son muy amables y rápidos para hacer los servicios que necesita nuestro carro no importando que no tengamos cita. More

by Evelynzuniga00@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Nissan of Van Nuys responded

Hi Evelynzuniga00@gmail.com, thank you so much for your positive comments about Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 07, 2025 -

Nissan of Van Nuys responded

Evelynzuniga00@gmail.com, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

I was very displeased with the service I received at this dealership when I brought my Ariya in for service because it wouldn't charge! They had my car for 3 entire weeks and the responses I got when I aske More

by lyndafurnari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genesis Reynoso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Nissan of Van Nuys responded

Hi Lyndafurnari, we appreciate your honest feedback, as we are always looking for ways to improve. Here at Nissan Of Van Nuys, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 267-2092 to discuss ways we can better serve you in the future.

Mar 07, 2025 -

Nissan of Van Nuys responded

We are disappointed to learn of your experience here at Nissan Of Van Nuys, but will take this opportunity to improve. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Nissan Of Van Nuys (866) 267-2092

March 02, 2025

Hi Nissan staff and employees r very friendly and kind I feel relaxed n the waiting room and enjoy the coffee and the TV n the room. I don’t mind waiting 2 to 4 hours for my car being serviced. I always More

by CAPTAINCRUNCH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Nissan of Van Nuys responded

Hi Captaincrunch48, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2025

James, my advisor has always been very professional and concerned over all my car issues. He explains the situation and makes suggestions on repairs. I fully trust his advice and suggestions. Thank you for More

by Naomiob71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Nissan of Van Nuys responded

Hi Naomiob71, thank you so much for your positive comments about Nissan Of Van Nuys! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

I’m very happy for the job in my car, the mechanic explained to me his work. More

by soledadlema17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

February 28, 2025

Friendly, professional, prompt, with reasonable pricing and excellent follow-through. It's always a pleasure having my car serviced there More

by JeanValjean24601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Nissan of Van Nuys responded

Hi Jeanvaljean24601, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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