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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
596 Reviews

596 Reviews of Nissan of Van Nuys - Service Center

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February 01, 2025

Great service and helped speed up the process to minimize the wait time for the car More

by MARIAJHERNANDEZ2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Gaby always goes above and beyond to make sure that my car experience is a good one. She will let me know the progress and follows up the following day. She tries to find the best options and finds any More

by TLFERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Very good service with this person, very good service, the truth is that I feel comfortable with her and confident, thank you for your service More

by William velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Lleve mi auto a un recall, voy regreso a casa, noto que tiene un foco prendido en el tablero y se jalonea, lo llevo de regreso a Nissan, me querían cobrar por checarlo y más aparte por lo que le tuvieran q More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela servio corporativo por teléfono
January 31, 2025

My last tune up service. My car was serviced erroneously. Now it feels reved up. More

by moraja9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The auto mechanic
January 29, 2025

I needed a new tire and Fernando handled my appointment quickly and got me on my way in less than an hour and half. Thank you! More

by slghtr494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Nissan of Van Nuys responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 26, 2025

Everyone was super nice and it’s really helpful they have a drop off or pick up service. However I felt like they tried to sell me things that were wrong with my car unnecessarily, like at least 3 things tha More

by tyanatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Noguera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Nissan of Van Nuys responded

Tyanatt, thank you for taking the time to leave us feedback about your experience with us. Here at Nissan Of Van Nuys, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 267-2092 to discuss ways we can better serve you in the future.

January 25, 2025

We love Nissan Van Nuys Dealership. Excellent service department with excellent employees especially James Alvarado. He is indeed one of the best. More

by zrm77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2025

Thank you very good service excellent customer service very good communication and fast service thanks More

by EDGAR.GARCIA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Nissan of Van Nuys responded

Edgar.garcia48, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Van Nuys!

January 19, 2025

Great service and very helpful, Always respectful and provides the best deals around for the service of the car More

by MARIAJHERNANDEZ2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Nissan of Van Nuys responded

Mariajhernandez2021, we are so happy to read such a great review about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

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