Nissan of Van Nuys

She is friendly and informative. Very helpful. Kept me up to date with what was going on with car Very helpful. Kept me up to date with what was going on with car More

Me ha encantado el servicio desde que compre mi carro las personas son muy amables en mi primer cambio de aceite me ayudaron no sabia nada fue todo tan fácil con su ayuda recomendaría 100 a nissan y nada más personas son muy amables en mi primer cambio de aceite me ayudaron no sabia nada fue todo tan fácil con su ayuda recomendaría 100 a nissan y nada más que decir que estoy enamorada de mi nissan kicks More

Nazario is very experience in his work he knows every thing my car needs very polite and is the best thank you Nazario thing my car needs very polite and is the best thank you Nazario More

This really amazing service! I love it.I happy to drive Nissan rogue 2023.Nice dealer! I love it.I happy to drive Nissan rogue 2023.Nice dealer! More

Nissan of Van Nuys did a great job repairing my truck and they kept me informed along the way. they kept me informed along the way. More

Extremely helpful and considerate! I would recommend my friends to the dealership and service department. Was at the Service parts department on Sunday and the gentleman at the counter I would recommend my friends to the dealership and service department. Was at the Service parts department on Sunday and the gentleman at the counter and the two ladies at the cashier office were friendly too! More

I appreciate that they were quick to assist me upon arrival. I appreciate their help with estimates. arrival. I appreciate their help with estimates. More

Genesis was nice enough. She is doing her job. However, the experience at the dealership was not positive. The car had its engine light on and we brought it in to see why. She is doing her job. However, the experience at the dealership was not positive. The car had its engine light on and we brought it in to see why. Just to even look, there was a $210 fee. All they did was look at the oil and take a few pictures. Hardly worth the fee charged!!! The result was that the oil was in bad shape, hadn't been serviced lately and had sludge. Keep in mind, the car is at 29,000 miles and 4 years old. The recommendation was an entire new engine. After we declined that offer, we picked up the car and were told that after consulting a service manager, they could perhaps try and salvage the engine for a starting fee of $600. We took the car to another place and had the oil cleaned up and changed for $100. When told about the recommendation to replace the engine, the entire shop was appalled. We feel like we were definitely taken advantage of and extremely disappointed. We have two Nissans. Not a nice experience for loyal customers. We will be contacting the service manager and Nissan to let them know. More

I have always found my service needs to be extremely well taken care of. All of the staff is friendly and helpful and very supportive and Nazario Sanchez has been the most helpful and supportive with all o taken care of. All of the staff is friendly and helpful and very supportive and Nazario Sanchez has been the most helpful and supportive with all of my service needs concerning my 350Z. He is not only a consummate professional in guiding me through all that we need to do but explains very clearly every step of the way why we are doing it, just great. More

They are the best ! very helpful people ,with knowledge about their work. Fast correct, service. very helpful people ,with knowledge about their work. Fast correct, service. More