Nissan of Van Nuys

Not Trustworthy My problem is with Nissan as a whole. The first car the transmission went out on a 2012 that I got in 2014 a year later. So when I brought the car in My problem is with Nissan as a whole. The first car the transmission went out on a 2012 that I got in 2014 a year later. So when I brought the car in to get serviced I ended up getting a 2015 brand new. Now I am having electrical problems with a brand new car that's only 5 months old. Two cars with Nissan in a year and a half.I guess I can't complain because I signed the papers. However I just feel manipulated by the salesmen at this location. There is so much more that I could add but, it won't change anything so I will leave it at this...My advice is to ask a lot of questions, if you have to redo your paperwork (as I did) go over if with a fine tooth comb (even if the salesperson is trying to rush you) make sure you understand everything because at the end of the day you are the person responsible for paying the car note. They already made their profit off of you and are moving on to the next person to swindle money from. More

good job A++ GOOD QUALITY WORK, FAIR PRICE, GOT UPDATED EVERY STEP OF THE WAY. DID NOT TRY TO UPSALE ONLY WHAT I ASKED AND NEEDED, VERY PROFESSIONAL GOOD QUALITY WORK, FAIR PRICE, GOT UPDATED EVERY STEP OF THE WAY. DID NOT TRY TO UPSALE ONLY WHAT I ASKED AND NEEDED, VERY PROFESSIONAL More

Luciano Provides Excellent Service Luciano is on top of things and provides excellent service. The entire process was easy and he called letting me know the car was done at almost the e Luciano is on top of things and provides excellent service. The entire process was easy and he called letting me know the car was done at almost the exact time he estimated. More

Luciano is A+++ Luciano is a terrific service rep. Called me when he said he would and delivered my Murano on time. I will be back when the need arises. Luciano is a terrific service rep. Called me when he said he would and delivered my Murano on time. I will be back when the need arises. More

Not just a customer Luciano is a terrific service rep. He will treat you like a person and will make sure the work is done professionally. If he tells you it will be re Luciano is a terrific service rep. He will treat you like a person and will make sure the work is done professionally. If he tells you it will be ready on time. It will! More

Excellent service Luciano guide me w all what i needed in my JUKe .He s a great customer service rep. . He knows a lot how to deal with vehicle service and customer ser Luciano guide me w all what i needed in my JUKe .He s a great customer service rep. . He knows a lot how to deal with vehicle service and customer service. More

Great Service I bought my 2008 Pathfinder here and have always had great service. My service service adviser Juan Cardenas was amazing. He was polite and contacted I bought my 2008 Pathfinder here and have always had great service. My service service adviser Juan Cardenas was amazing. He was polite and contacted me right away when service was completed. He made sure we left with a great experience. More

Excellent customer service I appreciate that fact that they provided me a loaner car, very convenient for me. Luciano took the time to called me to give me updates regarding the I appreciate that fact that they provided me a loaner car, very convenient for me. Luciano took the time to called me to give me updates regarding the services. Overall very happy with the services, thanks. More

good customer service muy buen servicio aun con lo limitado que estan en espacio gracias pero muchas gracias good customer service thanks for the opportunity tu service my muy buen servicio aun con lo limitado que estan en espacio gracias pero muchas gracias good customer service thanks for the opportunity tu service my car with you More

Great service! I called at the last minute and they were able to accommodate. Great service! Car was delivered on time. Charges were in line with the pre-work estima I called at the last minute and they were able to accommodate. Great service! Car was delivered on time. Charges were in line with the pre-work estimate. Will definitely come back! More