Nissan of Van Nuys

Very pleased with our service visit We were very pleased with our visit to the dealership. Luciano took care of our car, made recommendations and took care of everything. They were quick We were very pleased with our visit to the dealership. Luciano took care of our car, made recommendations and took care of everything. They were quick and courteous. They made repairs and service checks to the car, took care of us and we were happy to see they even did a wonderful wash of our vehicle. When we pick up our leaf, Luciano went over it and explained what they did and why. Thank you Luciano and Nissan of Van Nuys More

Excellence Everyone here is amazing, friendly & caring. Pedro really showed care for my best interest. I didn't feel pressured like most car dealerships mak Everyone here is amazing, friendly & caring. Pedro really showed care for my best interest. I didn't feel pressured like most car dealerships make you feel. They will work with you and your budget. I will most definitely recommend Nissan of Van Nuys to everyone I know! As I am sure they will not disappoint. They are truly the best! Sincerely, Lissette More

Service After a not so stellar previous service visit I must acknowledge what a spectacular job they did in turning my opinion around. Luciano (and Supervisor After a not so stellar previous service visit I must acknowledge what a spectacular job they did in turning my opinion around. Luciano (and Supervisor Mike V) went above and beyond on my latest visit and actually took care of extra items I did not originally come in for. They were prompt, friendly and had my car ready when they said they would. Yes i would recommend this service department to others. More

Service Department Good job Luciano Cardone...keep it up. Took my 2004 Nissan Murano for an oil change. Luciano explained clearly what was needed to get my car up and r Good job Luciano Cardone...keep it up. Took my 2004 Nissan Murano for an oil change. Luciano explained clearly what was needed to get my car up and running properly. I still have to bring back my car to have the things he explained what is needed to be fix. More

Service department Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she comm Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she communicates the plan of work and adheres to it in timely fashion. I feel greatful for her help and positive attitude! Lana More

Selfish Sales Manager One of the sales managers there was very rude, selfish, and had ZERO customer service skills after selling me a car and me following up on an issue wi One of the sales managers there was very rude, selfish, and had ZERO customer service skills after selling me a car and me following up on an issue with it from the sale....just goes to show after this guy got his commission from my sale he cares a ZERO bit about customers and only his pocket! More

Excellent Service Luciano Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed to get my vehicle up and running properly. I did have to leave my car at Van Nuys Nissan for the night but they supplied me with a loaner car. Allowing me to finish my necessary shopping for the day and return home. Luciano kept me informed every step of the way so that all my concerns where answered. I picked up the car the next day and he went over everything that was done to put the car back in tip top shape. This was exceptional service and Luciano is a true asset to Nissan. More

great experience ready to come back soon ! thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come back and to recomend. More

3rd lease from Nissan of Van Nuys This is my 3rd lease from Nissan of Van Nuys and they are excellent. I highly recommend the Rogue as well as this location with excellent staff. They This is my 3rd lease from Nissan of Van Nuys and they are excellent. I highly recommend the Rogue as well as this location with excellent staff. They got me the car I wanted at the price I wanted to pay and it went smoothly. I would not come back 3 times if they weren't great. HIGHLY recommend. More

Honest people with a great job My 2004 Quest always in good hands every time brought in for service. Been under service with these 2 guys esp because they always explained about My 2004 Quest always in good hands every time brought in for service. Been under service with these 2 guys esp because they always explained about what's needed to be repaired according to priority of repairs or replacement. They don't push or pressure that everything has to be fix in one setting not unless it put you in danger, they always have honest opinions. Courtesy wise, they're the BEST AMONG THE BEST... That's why I'm still with this service place. Kudos to Eric Diaz and Luciano Carbone and technicians for diagnosing any condition of my van..???????????? More