Nissan of Van Nuys

Great work I brought my Z in because all the electrical had died. Luciano helped to write up the work order and informed me that the problem was probably a switc I brought my Z in because all the electrical had died. Luciano helped to write up the work order and informed me that the problem was probably a switch that had been on a recall notice. He said he would call me that day. He did, and told me it was the switch and I could probably have the call the next day. He called me the next day and sail it was ready. No problems, great service More

Best dealership I came in for a oil change and tire rotation. I told the service advisor I was hearing a click sound when I turned right. Turns out there was a pret I came in for a oil change and tire rotation. I told the service advisor I was hearing a click sound when I turned right. Turns out there was a pretty large problem.. so they put me in a nice car to borrow and fixed the problem promptly. When i got my car back, I noticed it was pulling to the left. I called Gabriel the service advisor and he asked I bring the car back. They preformed a alignment and everything is great now. This was all at no cost to me since I have the 100k mile warranty. I'm so happy I chose Nissan. I used to own a Ford and Galpin has got to be the worst dealership. Nissans service is the best, these two aren't even on comparible charts for service, being thorough, friendliness, caring and honesty. I think Nissan has my business forever. :) More

Always do a great job! I had to have my tail light assembly replaced. Blanca took care of my needs with great skill, responsibility and ease. The part was there when she sai I had to have my tail light assembly replaced. Blanca took care of my needs with great skill, responsibility and ease. The part was there when she said it would be and by the time I sat down to read my paper, she came in to get me, saying the car was ready! And they even washed it for me! Always great service here. And if you join their rewards program, you actually get money off your next visit, which I did! And they also send me coupons which I was able to use...so great service and great deal! More

The Greatest Dealership Eric Diaz is so helpful and nice, it is like visiting a friend. i take all my vehicles here, even the toyota's as I think these guys are honest and g Eric Diaz is so helpful and nice, it is like visiting a friend. i take all my vehicles here, even the toyota's as I think these guys are honest and good at what they do. More

Thank you! I have gone to this location twice recently 1st for a headlight bulb replacement and the 2nd time which was last week, for a battery replacement and a I have gone to this location twice recently 1st for a headlight bulb replacement and the 2nd time which was last week, for a battery replacement and a minor repair on my bumper. The 2nd time, I had to leave my car overnight and was provided with a rental. Both times Blanca helped me. She took great care, communicated thoroughly, and overall provided excellent customer service. I highly recommend her and this Nissan location. I have owned my Versa since 2011 and normally would always take it to the Downtown Nissan where I first purchased it, up until recently when I decided to the Van Nuys location because it is more convenient. I'm 100% satisfied and will be going to this location from now. Thank you Blanca!!! More

Service Edwin was just great! Thank you so much for ur help and for caring about getting things right. Very satisfied with his customer sevice and how he exp Edwin was just great! Thank you so much for ur help and for caring about getting things right. Very satisfied with his customer sevice and how he explained everything throughly. More

Awesome customer service Best customer service EVER! Edwin Mesa is the most pleasant, friendly & professional service rep in the service department! I always have the best exp Best customer service EVER! Edwin Mesa is the most pleasant, friendly & professional service rep in the service department! I always have the best experience here :) Thank you! More

Blanca I went in for an oil change & Blanca was awesome! She always is. I was in & out if there. She's very friendly which is a plus. I went in for an oil change & Blanca was awesome! She always is. I was in & out if there. She's very friendly which is a plus. More

Perfect. Friendly. This is The Definition of SERVICE - Prompt, Friendly, LUCIANO knows his business inside out. I almost want my car to break down so I can go back and e This is The Definition of SERVICE - Prompt, Friendly, LUCIANO knows his business inside out. I almost want my car to break down so I can go back and experience what service should be (but isn't) everywhere else in the world. More

Oil change & brakes I went in for my normal oil change. And I also had a problem with my brakes. Blanca took care of everything! She was beyond awesome! Took care of my c I went in for my normal oil change. And I also had a problem with my brakes. Blanca took care of everything! She was beyond awesome! Took care of my car and it was the best service any car owner can ask for. I am glad I got her! She's the best! & my brakes are as good as new! More