Nissan of Van Nuys

Beyond fantastic The best thing I ever did was buy a Nissan the second best thing I ever did was switch to this location. Super fast service, extremely friendly and he The best thing I ever did was buy a Nissan the second best thing I ever did was switch to this location. Super fast service, extremely friendly and helpful. All the staff make your experience amazing and Gabriel Gonzalez has made a lifetime customer of this dealership! Keep up the good work and hopefully I only have to visit for maintenance but if not I look forward to the awesome service you guys provide! More

Just wonderful . Made an appointment online droped the car off I was shuttle home I was contacted when car was ready shuttle came and picked me up they did wonderf . Made an appointment online droped the car off I was shuttle home I was contacted when car was ready shuttle came and picked me up they did wonderful work and I was charge less than I expected recall notices fixed top-notch to the dealership More

Horrible customer service I went in on Monday night right before closing time to check out a 2015 370 Nismo with over 300 miles. I mentioned to your sales person that I really I went in on Monday night right before closing time to check out a 2015 370 Nismo with over 300 miles. I mentioned to your sales person that I really just wanted to see what kind of deal we can make but he persisted in a test drive or he would get into trouble. After 5 minutes of him nagging that I needed to drive the vehicle before discussing figures I finally decided to take it around the block. Finally, we go inside to speak numbers and I mentioned I would be paying cash and just wanted to see what the absolute lowest I could take that car considering cash payment. He finally comes back with another gentleman to tell me that they can cut a deal for 51k. I first asked him if the vehicle was a "New" vehicle considering it was a 15 not a 16 and already had over 300 miles. He's response in a sarcastic way, "if it would of been used the car would of been at our used car lot". I then told him I was not willing to pay 51k for that car. He asked how much and I told him I had 40k cash. He then stood up and told me to have a good night. What a xxxxen xxxxxxx, my wife was surprised at my composure as we walked out. I guess it was time to close up and leave. The next day I bought the car from somewhere else over the phone. Dear David Thank you for your business for the Nissan 370Z 2016 , I hope you enjoying the new car and if you have any question or concern about the car or service, Please feel free to call me. And if anybody looking new car in your family or friend circle, I want to provide you and everybody Truly Exceptional service and make them happy with all process Thank you again Sincerely Raj Bartia Internet / Fleet Manager (909) 450-0523 Direct Line (909) 773-8791 Cell More

Really nice staff and friendly service! I've brought my car here a couple of times and the service is always impeccable! My car was done way quicker than I expected and they even managed to I've brought my car here a couple of times and the service is always impeccable! My car was done way quicker than I expected and they even managed to give me a car wash. They also matched a competitive dealerships coupon! More

service and more. why is it never just a oil change... Michael villano took care of me - turned out fine but took a while to get there - I will come back for another vi why is it never just a oil change... Michael villano took care of me - turned out fine but took a while to get there - I will come back for another visit and take it from there More

Fantastic Service Along with the fantastic service of Nissan of Van Nuys, the convenience offered by the dealership will keep me coming back for all my subsequent servi Along with the fantastic service of Nissan of Van Nuys, the convenience offered by the dealership will keep me coming back for all my subsequent servicing. I live and work on the west side of LA where there are no longer any Nissan/Infiniti dealerships to service my automobile. Using a shuttle or arranging a ride is incredibly difficult due to traffic on the I-405, but in each of the 3 visits to Nissan of Van Nuys I was able to obtain a loaner car so that I could drop the car off at noon on one day and subsequently pick it up at noon on another day. Plus, having the loaner was extremely useful since in 2 of those 3 visits the work took more than a day and I would have been without transportation if it weren't for the loaner car. More

Great experience every time! Even though a change of ownership and staff took place a couple of years back, the experience has gotten better. Straight out in simple words, profess Even though a change of ownership and staff took place a couple of years back, the experience has gotten better. Straight out in simple words, professional, friendly and courteous. Kudos to Gabriel who has assisted me for doing an exceptional job. More

Always a great experiece!! I am beyond happy with the service and sales team EVERY single visit. They are always prompt, professional, and go out of the way to help!! Even bette I am beyond happy with the service and sales team EVERY single visit. They are always prompt, professional, and go out of the way to help!! Even better, I am informed of any recalls or actions needed for my car up front, and leave satisfied with no questions or concerns. This recent visit, Gabriel took amazing care for me. Even with a busy day and hefty schedule, he got my car serviced within 2 hours, including fixing a recall. He was extremely nice and helpful, and made sure I knew what was going on, as well as what was and wasn't covered under my warranty. I will definitely be back time and again! More

Excellent Customer Service I originally went in because my transmission sounded like it was slipping, not only did i have my transmission replaced, but i went back and had some I originally went in because my transmission sounded like it was slipping, not only did i have my transmission replaced, but i went back and had some additional work done that was recommended. I was offered a loaner car for the week that it took to install the transmission, which was a great benefit. The customer service representative that I dealt with on both occasions was Luciano Carbone. He was very knowledgeable and customer service oriented. I like that in any company, but especially when dealing with your car, which can be a great expense. More

Above and Beyond Customer Satisfaction Me and my wife came here looking to test drive the Nissan Rogue. We have been looking around for SUVs because the family is growing and were 7 months Me and my wife came here looking to test drive the Nissan Rogue. We have been looking around for SUVs because the family is growing and were 7 months pregnant with our last and only son. We ended up leaving with a Lease. Our situation wasn't the best and with my wife starting her credit and with me coming out of my hospital expenses Marie Alipio and team still worked with us and trusted us on a brand new lease. Unlike other dealerships, they made us feel very important which made our decision very easy to work with them. I have no other way of extending my gratitude to Marie and the Nissan of Van Nuys team for treating us very well and more importantly allowing me and my family the opportunity to drive out with a brand new Nissan Rogue. We will always be very thankful and we highly recommend Nissan of Van Nuys. More