Nissan of Van Nuys

Saved my bacon My not even 3 year old car needed a new engine and catalytic converter. The engine was under warranty. However, the converter wasn't. Gilbert went My not even 3 year old car needed a new engine and catalytic converter. The engine was under warranty. However, the converter wasn't. Gilbert went above and beyond to get me a Good will discount and saved me thousands. I will always come back to this dealership. Even though I feel like I got a lemon of a car. The service is top notch! More

Oil change and Recall I always receive great service. Blanca is my "go to person" when I bring my car in for anything!! I would highly recommend this dealership for service I always receive great service. Blanca is my "go to person" when I bring my car in for anything!! I would highly recommend this dealership for service and purchasing a new car. More

They steal from people with not so perfect credit they steal and take advantage of people that don't have knowledge of cars charge way to much anever solve your complaints never give you what you wa they steal and take advantage of people that don't have knowledge of cars charge way to much anever solve your complaints never give you what you want More

Great Deal Quickly Arranged a visit with salesman Roger. We went to an offsite storage lot to look at and retrieve what would become my car. It was awesome because I a Arranged a visit with salesman Roger. We went to an offsite storage lot to look at and retrieve what would become my car. It was awesome because I am time challenged and it actually went better because I got a nice test drive. Got a GREAT DEAL and easy finance and delivery experience More

Edwin Is The Best Service Advisor! I bought my car at Nissan and have always brought it back for any service or repair. Mt advisor is Edwin amd he is always friensly and profeasional. N I bought my car at Nissan and have always brought it back for any service or repair. Mt advisor is Edwin amd he is always friensly and profeasional. Never tries to sell me anything i dont need. In fact if there is a cheaper alternative hell recommend that instead. More

Great Customer Services Edwin was very efficient and loved his customer service, he went over and beyond to meet my needs. Also the young man in the Shuttle service was very Edwin was very efficient and loved his customer service, he went over and beyond to meet my needs. Also the young man in the Shuttle service was very friendly polite, Good Job Fellas!!! More

Outstanding!! Ricardo Peralta was very welcoming, courteous and friendly. Answered every question that I had. Made me feel at home. Overall, the experience was spe Ricardo Peralta was very welcoming, courteous and friendly. Answered every question that I had. Made me feel at home. Overall, the experience was spectacular!! Will definitely recommend! More

Horrible, stressful, unpleasant experience. Unprofessional customer service -rude, liars, did not pass messages. Unprofessional mechanics - broke windshield, while doing recall, overflowed and s Unprofessional customer service -rude, liars, did not pass messages. Unprofessional mechanics - broke windshield, while doing recall, overflowed and spilled the oil, while changing, scratches all over my car.Unprofessional management - waited for Mike Villano, the service manager, for over 30 minutes, no apology for the poor work of his mechanics. Edwin, my service adviser, pretended that he does not know me, when I brought back my car with oil spill. Horrible, stressful, unpleasant experience. Only the greening guy was very pleasant and helpful. More

Great atención All employees are very kind and they gave me a great service.also they have a waiting room with coffee . They have transportation for the costumers.e All employees are very kind and they gave me a great service.also they have a waiting room with coffee . They have transportation for the costumers.edwin Meza is a great employe he took my car very quickly. More

Great! Attended to right away! Great accommodation while you wait. I need ten more words for this review and I like to keep it short and simple Attended to right away! Great accommodation while you wait. I need ten more words for this review and I like to keep it short and simple More