Nissan of Van Nuys

Nissan of Van nuys is my go-to service location for all my needs on a 2015 Xterra. Good estimates good service. my needs on a 2015 Xterra. Good estimates good service. More

I love Gaby my advisor. She’s knows cars, especially my Nissan Versa and me. She’s knows cars, especially my Nissan Versa and me. More

Friendly, courteous and professional service, as always. They treat you with respect, honesty and courtesy. They treat you with respect, honesty and courtesy. More

Fast and reliable always meets my standards Fernando is helpful and friendly on top of things helpful and friendly on top of things More

Service was great and we feel like the staff had all our best interests in mind. Genesis and the manager were helpful and diligent. best interests in mind. Genesis and the manager were helpful and diligent. More

Best service great service adviser always on time easy to get appointments available all the time even on weekends get appointments available all the time even on weekends More

I was pleased to have my vehicle repaired. The mechanic also inspected threatening trouble items and felt that it was not necessary to fix at this time. It will be noted should the part begin The mechanic also inspected threatening trouble items and felt that it was not necessary to fix at this time. It will be noted should the part begin to deteriorate. I appreciate that discretion was used to avoid an unnecessary repair. More

Michael Villano is the Service Director, AKA Boss and is horrible. This guy will not give any discounts, but try to re-word and trick you into thinking that he is giving massive discounts. He will try to horrible. This guy will not give any discounts, but try to re-word and trick you into thinking that he is giving massive discounts. He will try to upsell you for anything and everything, including Recalls, which benefits the dealership. He will promise to have the work done on the same day or even the next, but that won't be the case. I called him out to his face and he laughs it off because he has been so used to customers chewing him out and calling him out on his lies. I hope this review helps many others, and hopefully this guy can lose his job over this. Safe to say, I will never be going back here. I can recommend going to literally ANY other NISSAN dealership in the World. It says sooo much, to have a guy like Michael Villano in charge of not only the department, but of all things, Customer Service lol. WOW!!! Show some respect!!! More

xxxx xxxx and xxxx xxxx xxxx service! !! DO NOT GO THERE!!! Jonathan is not returning phone Jose is xxx and rude and disrespectful the manger is xxxx !!! unbelievable how they still !! DO NOT GO THERE!!! Jonathan is not returning phone Jose is xxx and rude and disrespectful the manger is xxxx !!! unbelievable how they still in business!!! If u hate someone then send him there !! Im submitting complaint at Nissan Corp , as u on see on yelp im not the only one that complains. More

The vehicle they sold me was a lemon, the transmission blew within a month of me owning it, and this was a BRAND new vehicle, that I purchased with a whopping 12 miles on it from various test drives. F blew within a month of me owning it, and this was a BRAND new vehicle, that I purchased with a whopping 12 miles on it from various test drives. For 34 days, they held my vehicle, in which time frame, I was obligated to pay the monthly payment and insurance coverage. For a VEHICLE I WAS NOT ABLE TO DRIVE! The dealership was absolutely no help and kept curbing me to Nissan corporate and NMAC in regards to reimbursement from time without my vehicle....and they, as well, are flat out horrible. I know Nissan CVTs have an issue, but typically, thats when you near six figures. Not when you are hardly cracking 2,000. More