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Nissan of Van Nuys

Sherman Oaks, CA

Overview
Employees
Reviews
Vehicles
4.6
721 Reviews
Here at our Van Nuys Nissan dealership, we've made it our mission to be the automotive home of drivers throughout the Los Angeles area, including Glendale, West Hollywood, and Sherman Oaks. We achieve that goal by providing our valued customers with a truly unbeatable selection of new and used vehicles, exceptional commercial fleet financing options, expert Nissan repairs, and legendary service with a smile! The smile is what makes Nissan of Van Nuys one of the best car dealers near L.A.
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5425 Van Nuys Boulevard

Sherman Oaks, CA

91401

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Showing 721 reviews

August 21, 2024

Kimberly handled my service requests professionally and courteously. She was generous in providing discount opportunities as well as very informative overall. Her communications were great and in person sh More

by paul@primaryk.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Nov 13, 2024 -

Nissan of Van Nuys responded

Paul@primaryk.com, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2024

Best customer service experience ever. . Everyone I encountered was genuinely friendly and helpful. I've been there before and it's always been that way. Quite an admirable culture you've More

by MALIBUCHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Torres, Nazario.
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Nov 13, 2024 -

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Nissan Of Van Nuys Parts

August 17, 2024

The service writers on both of my last two visits have been extremely helpful and made the experience very enjoyable and beneficial as well. Great job guys! Thanks for the assistance. More

by williamwoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Reynoso and Fernando Noquera
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Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Williamwoff, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

Fernando made it easy and explained n dumbed it down for me so I can understand. I am happy. More

by TONY2386GOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Nov 13, 2024 -

Nissan of Van Nuys responded

Tony2386gomez, we're happy you found our staff to be so supportive during your experience here at Nissan Of Van Nuys Parts. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2024

I drove away from your dealership and truck was missing, and still is. Maybe something is loose, but I am angry because I spent $700.00 at Nissan that day. I have been out of town since the week I left and More

by ROBERTA.ORONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Arreola
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Nissan of Van Nuys responded

Roberta.orona, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (866) 267-2092 so we can understand your situation better in order to try and turn your experience around. Thank you, Nissan Of Van Nuys Parts

August 16, 2024

Very good service I like it very much Tank you Tank you I’ll be back again More

by GOR818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Nov 13, 2024 -

Nissan of Van Nuys responded

Gor818, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

It was great. The service advisor explained everything in detail what had to be done with my car. More

by rebeccazeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
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August 12, 2024

It seems like warranties are pointless. There will always be a reason why the service you say you need is not needed or not covered More

by CARRINGTONIMANI
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Arreola
2.0
This rating includes all reviews, with more weight given to recent reviews.
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August 11, 2024

Friendly service and good attention to detail. I trust the service department. I will return. More

by BATSONPAULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 08, 2024

Excelente servicio cumplen con el tiempo para darte el auto to muy bien nada que decir More

by MENJIVARDANIEL500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario
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