Nissan of Tustin
Tustin, CA
Filter Reviews by Keyword
By Type
278 Reviews of Nissan of Tustin
I don’t usually leave reviews, but this one is deserved. I brought my car in thinking it was going to be a huge, expensive issue, and Edward immediately put me at ease. He actually listened instead of brush I brought my car in thinking it was going to be a huge, expensive issue, and Edward immediately put me at ease. He actually listened instead of brushing me off, explained what was urgent versus what could wait, and kept everything transparent. No pressure, no scare tactics — just honest service. I left feeling informed and respected, which is rare these days. More
What really sets Nissan of Tustin apart is the leadership. You can tell Danny genuinely cares about how customers are treated because it shows in every interaction. The team is organized, calm, an leadership. You can tell Danny genuinely cares about how customers are treated because it shows in every interaction. The team is organized, calm, and professional — not chaotic or pushy like other dealerships I’ve been to. It’s clear the culture here starts at the top, and it makes a huge difference. More
I originally came in “just to look,” but ended up purchasing because the experience felt honest from start to finish. Joe never pushed and made sure I was comfortable every step of the way. Later, Da purchasing because the experience felt honest from start to finish. Joe never pushed and made sure I was comfortable every step of the way. Later, Danny stopped by just to check in and thank me for my business. That small gesture left a big impression. I’ll absolutely be coming back and recommending Nissan of Tustin to others. More
I had to come back for a follow-up service visit and was worried it would be a hassle. Instead, Edward remembered me, remembered my car, and made sure everything was handled quickly. That kind of attention worried it would be a hassle. Instead, Edward remembered me, remembered my car, and made sure everything was handled quickly. That kind of attention makes you feel like more than just a number. I trust bringing my car here because I know they actually care about getting it right. More
Car shopping gives me anxiety, but Joe made the entire experience surprisingly easy. He was patient while I asked a million questions, never rushed me, and didn’t try to talk me into something I didn’t wa experience surprisingly easy. He was patient while I asked a million questions, never rushed me, and didn’t try to talk me into something I didn’t want. It honestly felt more like getting help from a friend who knows cars than dealing with a salesperson. I drove off confident in my decision, which says a lot. More
Jeff clearly explained what was needed, gave realistic timing, and followed through exactly as promised. The service process felt organized, honest, and well-managed. timing, and followed through exactly as promised. The service process felt organized, honest, and well-managed. More
Onofre reviewed my concerns carefully, explained the inspection results, and didn’t push unnecessary services. My vehicle was completed on time and drives noticeably better. inspection results, and didn’t push unnecessary services. My vehicle was completed on time and drives noticeably better. More
Edward stepped in to ensure everything stayed on track. Communication was consistent, expectations were clear, and the service department ran efficiently during my visit. Communication was consistent, expectations were clear, and the service department ran efficiently during my visit. More
Just bought my new car from Joe at Nissan of Tustin and I couldn’t be happier! Karina wasn’t pushy at all and actually listened to what I needed instead of trying to upsell me. She walked me through all the couldn’t be happier! Karina wasn’t pushy at all and actually listened to what I needed instead of trying to upsell me. She walked me through all the features, helped me compare options, and made the whole process super easy. If you’re looking for a smooth, stress-free buying experience, Joe and Karina are definitely the people to ask for. More
I had a great experience at Nissan of Tustin this week. I came in stressed about an issue with my car, but Edward in service really took the time to walk me through what was going on and made sure everythi I came in stressed about an issue with my car, but Edward in service really took the time to walk me through what was going on and made sure everything was handled the right way. He kept me updated the whole time, which I really appreciated. When I picked up my car, Danny even stopped by to make sure everything went smoothly. It’s rare to see management that involved. Truly grateful for the extra care! More

