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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,304 Reviews

2,304 Reviews of Nissan of South Bay - Service Center

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November 03, 2023

Torrance Nissan was a real lifesaver when my car completely stopped after stopping at a light. Fortunately I was only .4 miles from Torrance Nissan. When I arrived, they took care of everything. A More

by DRCLOVETTE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nov 08, 2023 -

DRCLOVETTE28 responded

Thank you again for taking expert care of my car the "oh so cute" and reliable, "Nissan Kicks." When I decided on this make and model, I was looking for the smallest SUV. And, the Nissan Kicks definitely fit the bill... It's my "dream car." Thank you again for taking care of "my baby!" My experience with Torrance Nissan was truly a positive one!

Nov 08, 2023 -

DRCLOVETTE28 responded

Thank you again for taking expert care of my car the "oh so cute" and reliable, "Nissan Kicks." When I decided on this make and model, I was looking for the smallest SUV. And, the Nissan Kicks definitely fit the bill... It's my "dream car." Thank you again for taking care of "my baby!" My experience with Torrance Nissan was truly a positive one!

November 02, 2023

Jimmy is the best! I've been going to Universal City and Temecula the last 5 years, and moving forward Jimmy will be my preferred advisor. He was incredibly kind, h More

by BRITTANY.GOODE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Nissan of Torrance responded

Hello Brittany, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 02, 2023

Need better way of handling service vehicles. people on their phones distracted do better please More

by CMEDINA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
Nov 07, 2023 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 01, 2023

Love this dealership. Would recommend it to everybody. Service department excellent gets the job done. More

by RENEETYRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandez Jones, Jesus Rosales
Nov 04, 2023 -

Nissan of Torrance responded

Hello Renee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 31, 2023

Jimmy was the best great customer service . Jimmy took care of me and my car More

by YADIGODINA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Nissan of Torrance responded

Hello Yadi, we are so happy to read such a great review about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 31, 2023

The location is very convenient for me but the space is very limited. We needed to wait on the street and were worry if we block the street. More

by TKO4113
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Nov 02, 2023 -

Nissan of Torrance responded

Hello, we really appreciate your feedback! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 31, 2023

Very friendly and knowledgeable. My inspection was thorough and prices quoted seemed reasonable. I appreciate their follow through and explanation of things listed on the report. More

by JCAUCASIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Nov 02, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2023

Heard a noise like something cracking when braking. Richard had them look into it but they said they couldn't find anything. He said they did an oil change and tire rotation. More

by KURTZ905
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2023

Richard followed through on getting the battery I needed for my car. Excellent customer service. More

by Mariagmoreno
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nissan of Torrance responded

Hello Maria, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2023

I always prefer to do maintenance to my car, especially when I change the oil and filter More

by Fady Awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nissan of Torrance responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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