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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,408 Reviews

2,408 Reviews of Nissan of South Bay - Service Center

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February 13, 2024

I went w/o an appointment because it was urgent but he helped me out very kindly. More

by meow_n727
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Feb 15, 2024 -

Nissan of Torrance responded

Hello, we're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2024

Thank you! Chris did a great job explaining everything I need to know! Car now runs great!!!? More

by IED1
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 13, 2024 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2024

Service was great Service was efficient and I would recommend Nissan of Torrance to my family. More

by Jesus Duarte
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Feb 13, 2024 -

Nissan of Torrance responded

Hello Jesus, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 04, 2024

Richard Burns is an excellent service advisor and very knowledgeable. He has excellent customer service More

by Mchjvr12
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Feb 08, 2024 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 03, 2024

It was great! Quick and efficient and informative. Our entire experience was very pleasant and easy. We are very satisfied :) More

by CROWE1
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 08, 2024 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! We're so happy we were able to help you out! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 03, 2024

Manny was professional, courteous, friendly, and knowledgeable. He made me feel welcomed. I appreciated his good customer service. More

by ONESMITH.FELICIA
Recommend Dealer
Yes
Employees Worked With
Manny
Feb 03, 2024 -

ONESMITH.FELICIA responded

Thank you for your services.

February 02, 2024

Wonderful and Speedy service. Jimmy was very professional and informative. I was always alerted of my vehicle process and received text messages as well.Everything was great my car More

by KORAN390
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Feb 03, 2024 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 02, 2024

Jimmy is very knowledgeable and did his best . I'm very satisfied with the work being completed in a timely manner and so far all is good thank you ! More

by MARIEECK68
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Feb 03, 2024 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 02, 2024

I had a great experience. I made an appointment the day before, they accommodated the time I requested. When I got there, I was seen on time and my car was done well before th More

by DRJ0477
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Feb 03, 2024 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 01, 2024

I went for a synthetic oil change and they put regular I had the special oil change with synthetic oil for $59.99 but instead they put regular oil More

by WILLYPANEZ
Service Time
Recommend Dealer
No
Employees Worked With
Richard Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Feb 02, 2024 -

Nissan of Torrance responded

Hello Willy, thank you for taking the time to tell us about your recent experience with us. We strive to provide top quality service and falling short of that is unacceptable. Our service department only uses synthetic, unless customer request otherwise. What makes you believe that regular oil was used? If you wish to further discuss, please contact us at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

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