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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,297 Reviews

2,297 Reviews of Nissan of South Bay - Service Center

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December 20, 2023

Manny is a professional service advisor. He should be rewarded for an outstanding attitude, diligence, and honesty. Thank you. Salvador Jacobs. More

by Salvadorhjacobs
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 21, 2023 -

Nissan of Torrance responded

Hello Salvador, we are so happy to read such a great review about Nissan of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Richard Burns always makes my visits to Nissan of Torrance, an educational, as well as a wonderful experience. I appreciate how Richard always takes great care of me, whenever I visit. More

by DJ_TREX
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Dec 21, 2023 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! If you're ever in need of more help, please let us know! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Richard is very attentive and very knowledgeable. You can tell he really cares about the customer. More

by UNLV20
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Dec 21, 2023 -

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2023

If I had a rental car, the experience would’ve been better for me, but I’m happy with the outcome More

by ILLIEWAYMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Dec 20, 2023 -

Nissan of Torrance responded

Hello, we appreciate your sincere feedback. We do offer rentals; however, it would depend on the type of work that is being performed and the length of time it would take to complete. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2023

Efficient and friendly The appointment went very smoothly. I was there for less than two hours and was treated with nothing but kindness and respect More

by rh529
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 19, 2023 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2023

Tire need air did not put air in tire. Didn't ask if I want service (oil change etc) More

by LETSMAINTAINHAIR
Recommend Dealer
No
Dec 20, 2023 -

Nissan of Torrance responded

Hello, we are disappointed to hear that you did not have a more positive experience with us. We would like to get some more details about your experience so that we could further assist you. Please contact us at your earliest convenience at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 16, 2023

Was running a little late but was very professional and helpful. Manny was very polite and understanding to my request and was able to help in a efficient manner. More

by MYRNA.MARCH
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 19, 2023 -

Nissan of Torrance responded

Hi Myrna, thank you so much for your positive comments about Nissan of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 15, 2023

Dealership is great. Good service, and great attendants. But Nissan was dishonest when it came to my warranty when they refused to stand behind their product. I wa More

by ASMEROMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Nissan of Torrance responded

Hello, we are glad to hear that our team provided you with a positive experience but disappointed to hear of your troubles with the manufacturer. I am not sure if you have already reached out to Consumer affairs, but here is their number in case you would like to contact them for further assistance 800-NISSAN-1. Thank you once again for your feedback. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 14, 2023

Excellent Manny was very kind, courteous and professional, and got my car done in a timely manner. The experience was very smooth and easy. More

by PRATERKATHRYN27
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 15, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 13, 2023

Easy to get an appt and the team is always helpful and friendly Along with professional and keep customers up-to-date on their car details More

by mjmaryclark
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Dec 14, 2023 -

Nissan of Torrance responded

Hello Mary, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Nissan Of Torrance

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