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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,297 Reviews
Call Service Center (310) 536-4000

2,297 Reviews of Nissan of South Bay - Service Center

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December 23, 2023

Nice and friendly The location setup for customers driving in for car servicing and repairs work, customer service setup need to be upgraded likening other auto make garages More

by HAKIMAQ
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Dec 27, 2023 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. As for the facility upgrades, that is a great suggestion; it is in future plans. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 21, 2023

There was a back-up of cars into Service, but Manny came out & saw me waiting ,on time, immediately! Manny knew all the recommended services, but didn't 'press' when some were declined. I felt appreciated a More

by Mary Catharine
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 23, 2023 -

Nissan of Torrance responded

Hello Mary Catharine, thank you so much for your high rating! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

My experience at the Torrance Nissan dealership was a friendly and helpful Besides the friendliness and helpfulness the staff also showed experience and professionalism More

by GUILLECORTEZ41
Recommend Dealer
Yes
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Dec 21, 2023 -

Nissan of Torrance responded

Hello Guille, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

It was ok except that Nissan has no fix for my issue on my car. All kinds of lights come on malfunction and on More

by svargas5
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
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Dec 21, 2023 -

Nissan of Torrance responded

Hello, thank you for your sincere feedback. I did speak with your Advisor, and he did mention that Nissan still does not have an official repair for the light. We apologize for the inconvenience caused by this and hope to have it fixed in the very near future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

It was excellent service and very good communication Excellent results for my car, the warranty covered the payments More

by mabesizah
Recommend Dealer
Yes
Employees Worked With
Many
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Dec 21, 2023 -

Nissan of Torrance responded

Hi Mabesizah, thank you so much for your positive comments about Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Pleasant Many was very kind and attentive. As me and my daughter waited the staff made sure we were ok throughout our visit. More

by Malikahalliburton
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 21, 2023 -

Nissan of Torrance responded

Hello Malikahalliburton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

The staff was very friendly and helpful. I will definitely be returning in the future. The free care wash is an added bonus. More

by Malikahalliburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Mejia
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Dec 21, 2023 -

Nissan of Torrance responded

Hello Malika, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Was taken in by auto shop , dealer contacted me before shop did... good service More

by GUNSCRUBBER62
Recommend Dealer
Yes
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Dec 21, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

They just slapped on maintenance services on the invoice saying customer requested and I did not request those services. More

by Gtumanjan
Recommend Dealer
No
Employees Worked With
Chris
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Dec 21, 2023 -

Nissan of Torrance responded

Hello George, we regret to hear that your experience with us was not a more positive one. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or x2225 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

The service is always timely, reasonable, and thorough. The staff are very helpful and knowledgeable. More

by KSHAZIA72
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 21, 2023 -

Nissan of Torrance responded

Hello, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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