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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,410 Reviews

2,410 Reviews of Nissan of South Bay - Service Center

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August 16, 2024

Very professional from the moment I arrived all the way until I drove off the lot. I was in and out much faster than I expected. More

by MARIALFLORES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Nissan of Torrance responded

Hello Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2024

I was not happy with my experience at the dealership. Nothing was resolved. I would like to speak to the service manager about the matter More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t see him on here
Aug 16, 2024 -

Nissan of Torrance responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to turn your experience around; however, we would need your contact information as we only see your Username as NONE23. Please contact us at 310-536-4000 x2225 or x2249 or for a quicker response email me at ereyes@ntnissan.com. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2024

Excellent service. Service Advisor, Marcell Saavedra, was great. He explained the service needed and maintenance was completed promptly. More

by ELIZABETH.LAMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
Aug 17, 2024 -

Nissan of Torrance responded

Hello Elizabeth, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 11, 2024

Jimmy was great, he was super helpful and professional, I need a tire alignment, he got it done the same day and super fast, he's the best service rep I had in a long time, thank you Jimmy More

by ELIZALDE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Nissan of Torrance responded

Hello Elizalde, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 10, 2024

Very professional and knowledgeable. Showed me some thing under the hood. Took time to explain, appreciate that! He was super nice too! More

by CAIN.KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 10, 2024

Very simple and easy, Richard was helpful and fun to talk too. The place was good at communicating as well More

by PATERICA1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 08, 2024

Is fast and efficient the service people in there really nice and helpful answer the question More

by magdaxs1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 10, 2024 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2024

The young man that helped me was very professional. Really appreciate it look forward to my next visit More

by Carl collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell saavedra, Christian Herrera
Aug 10, 2024 -

Nissan of Torrance responded

Hello Carl, your satisfaction is our top priority, and we are glad to hear that you enjoyed your visit to our service department. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2024

Good service provided. Needs met. Customer relations could be improved. Concern for clients seems important. More

by Jiwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Aug 10, 2024 -

Nissan of Torrance responded

Hello , thank you for taking the time to leave us feedback about your experience with us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2024

I went to this dealer for an oil change. It was my first time here and I was welcomed immediately by my advisor Marcell when I pulled into the service area. I was expecting a wait of about t More

by gisellelopez863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell
Aug 10, 2024 -

Nissan of Torrance responded

Hi Giselle, we're so glad that we were able to go above and beyond your expectations! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

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