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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,285 Reviews
Call Service Center (310) 536-4000

2,285 Reviews of Nissan of South Bay - Service Center

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May 12, 2024

Customer service was good but missed having Richard as my service writer when I had an oil change. More

by MKELSEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! When you schedule your next appointment, you are welcome to request Richard, he'd be happy to help. Thank you again for the great review! Kind regards, Elizabeth Reyes Customer Relations Manager

May 09, 2024

Chris helped me out and I had great confidence in his ability to service my vehicle. He also followed up with me often, which was excellent service on his part. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 04, 2024

Manny was very professional and courteous. Explained needed repairs very clearly. Provided complete answers to all questions. More

by RTMCLIN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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May 07, 2024 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! Thanks for taking the time to leave a review. Until next time, take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 03, 2024

Had a coupon for oil change and they wouldn't honor it for the price stated. More

by susie.smith67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
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May 04, 2024 -

Nissan of Torrance responded

Hello Susie, we apologize for that; however, we did notice you booked the appointment for your Subaru on our Nissan website, and the coupon applies to Nissan vehicles. We did apply a discount for your oil change as a courtesy. If you wish to further discuss, please contact us at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 02, 2024

My service rep was very good, explained clearly to me what the service would include very polite, and easy to understand. More

by TARZANADAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Reginald Thomas
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May 04, 2024 -

Nissan of Torrance responded

Hi Dave, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 02, 2024

Nice people to deal with , they work fast, they wash your car and I appreciate that More

by KCINLA108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
May 04, 2024 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 01, 2024

I have been bringing my cars to Nissan of Torrance for many years. The staff has always been friendly, professional, and helpful. Yesterday was no exception. My suv was throughly checked. I waited in More

by HGJ168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the names
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May 03, 2024 -

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 01, 2024

Manny was extremely helpful and very friendly and very kind and very nice I am very pleased More

by WAHIDYN1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
May 03, 2024 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Please don't hesitate to reach out to us if there's anything more we can do! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 01, 2024

Fast and friendly and explained everything that I needed done and clarified what I didn't want. More

by ERICSYORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name.
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May 03, 2024 -

Nissan of Torrance responded

Hello Eric, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 30, 2024

Nice ambiance, clean, with cool refreshments. Friendly and knowledgeable staff especially the excellent duo Grace de Guzman and Vynz! More

by Nera libelito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace de Guzman and Vynz, Manny Villegas, Jesus Duarte, Clayton Kong
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May 03, 2024 -

Nissan of Torrance responded

Hi Nera, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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