Nissan of Thousand Oaks

This team did a fantastic job of helping me trade in my 2012 Altima on a new 2012 Nissan Frontier Crew Cab. I did not expect to be able to trade in my Altima because it was so new; but Jeff Halvorson call 2012 Altima on a new 2012 Nissan Frontier Crew Cab. I did not expect to be able to trade in my Altima because it was so new; but Jeff Halvorson called me and asked me to come in to see if they could help me get a new truck. At the least, I expected to get a king cab and am overjoyed to have a crew cab. The Altima is a beautiful car, however, I am used to driving trucks and the Altima just did not fit me. It is too low to the ground for me and I never felt safe because I was used to being in a truck. I have had a Frontier and a Titan before so I knew what the Frontier was all about....it is a gorgeous truck....I love it. Jeff is a wonderful manager; so patient and kind and I know he will continue to bring you a lot of business. Terry and Mark were also wonderful, patient and kind; and I really appreciated all their help. Thank you for making this a great experience for me. They even gave me a hot dog to keep my energy level up and I appreciated that so much. Carol Ataganian More

Julie and her team at this dealership consistently take care of all of my Nissan Cube and previous Murano car needs. Because of Julie I return to this dealership for all my car svc needs and purchased my care of all of my Nissan Cube and previous Murano car needs. Because of Julie I return to this dealership for all my car svc needs and purchased my current Nissan Cube (which I love! Thanks Terri for your wonderful sales svc when I bought this car!). I don't want to have to worry about my service needs after my inital new car purchases. Thanks Julie for all your terrific customer svc care you've given me along w/ your technicians and shuttle drivers. You all rock! More

My first time to this dealership which is very far from where I live (Santa Monica Nissan closed), but I will return. Julie Spickerman terrifc---a big asset to this dealership!! Sherwin F. Biesman where I live (Santa Monica Nissan closed), but I will return. Julie Spickerman terrifc---a big asset to this dealership!! Sherwin F. Biesman More

Finally I had car car set up for my first time buyer daughter at Universal City Nissan because it was probably the lesser of all evils. After having bougt a few cars in my life I did not want her going daughter at Universal City Nissan because it was probably the lesser of all evils. After having bougt a few cars in my life I did not want her going through the stereotypical games and salespeople I always got. She took one last look around the day before and was determined that she found the car dealership that was unlike any other we had gone and in particular this Jean she swears is an exception to the rule. Skeptical but I let her go on her own while not caneling my appt at Universal nissan. Jean came picked her up from the house and my sister met her there to keep an eye out for me. My sister is even more wary of car salespeople than me to the point of boycotting dealerships and bought her last car from Craigslist. At the end of the day she says she will buy her next car from Jean too. My daughter not only got a great deal, but her first time buying experience was priceless. I stayed out of her space during the entire thing, but she felt like she had a personal advocate who made sure she got every bit of special incentive and service she deserved. Jean took her time to define and answer questions a young first time buyer would be confused about car buying and made her feel like the world, (mostly my entire family) was wrong to stereotype. I think she either got lucky or that dealership is doing something right and should be mentioned. More

I just want to say this was the most pleasant buying experience I have ever had. Robert Schumacher made the whole buying process smooth, without any stress, and especially without the typical sleaziness experience I have ever had. Robert Schumacher made the whole buying process smooth, without any stress, and especially without the typical sleaziness other salespeople pull. He really went out of his way to make the deal happen and I'm proud to say he has a customer for life. More

Julie was amazing and so very helpful. This is the second auto she has helped us with and every visit always goes smoothly. It is a pleasure to work with her auto she has helped us with and every visit always goes smoothly. It is a pleasure to work with her More

My experience at Nissan of Thousand Oaks was by far, the most pleasant experience I have ever had purchasing a vehicle. The sales team was professional and friendly. The deal was presented in a straight f most pleasant experience I have ever had purchasing a vehicle. The sales team was professional and friendly. The deal was presented in a straight forward manner, without the game playing I have experienced at other dealers in the past. Overall, The process was quick and easy. I would strongly advise anyone to vist Nissan of Thousand Oaks before making their final decision on a vehicle. The staff was wonderful and I love my car!!!!!! More

Everytime I visit this dealership it reinforces my feeling that they truly care about their customers. I have purchased six vehicles from this group. From my first service experience with Julie Spicke feeling that they truly care about their customers. I have purchased six vehicles from this group. From my first service experience with Julie Spickerman it was clear that she really cared about me as a person and had an amazing grasp of every aspect of the car business. Julie is the reason I started and remains the reason for my long, positive relationship with this dealership. The last four vehicles I bought were from from Teri Sipotz. She has become like family. She always keeps tabs with me and my family. We love the attention! These two amazing women are the key to the tremendous success of this dealership! More

I had visited this dealership several months ago and was not able to make a deal due to average credit and not being offered enough for my trade in. Today someone named Jean called me and said she wanted me not able to make a deal due to average credit and not being offered enough for my trade in. Today someone named Jean called me and said she wanted me to stop by because they would be able to get me into a 2011 Altima and could work with me with not much down and take my trade in. Of course, when I got there they wanted to give me half of what my truck is worth and had an outrageous payment! I don't appreciate wasting over an hour of my Saturday getting the run around. If you know a customer has already been at your dealership and know their situation, don't get them to come in if you are not truly willing to work with them! Walter, Thousand Oaks, CA More

My wife and I were looking to purchase a Nissan Versa and we contacted Thousand Oaks Nissan via the Internet. We received a cordial reply from Paul Reyes, who asked about the specifics we were looking for a we contacted Thousand Oaks Nissan via the Internet. We received a cordial reply from Paul Reyes, who asked about the specifics we were looking for and got back to us the next day with a reasonable quote. Two days later we were sitting in Paul's office after a successful test drive, putting the finishing touches on our purchase. I would rate the overall experience as "Good" and working with Paul Reyes "Great." He is friendly, informed, professional, and very flexible. We never felt like he was giving us the ol' "hard sell." We would definitely recommend to our friends and family if they needed a new car to contact Paul Reyes at Thousand Oaks Nissan...--John and Joy Bass, Agoura Hills, CA More