Nissan of Streetsboro

Disappointing. After being a loyal customer for over six years, I will likely never return to the Service Department at Nissan of Streetsboro. This was not a “one o After being a loyal customer for over six years, I will likely never return to the Service Department at Nissan of Streetsboro. This was not a “one off,” a single instance, or a single point of failure. Due to department-wide incompetence, I’m unsure why I should trust them to maintain my vehicle, compensate them at “dealership rates” for the mediocre service, and I lost confidence that my vehicle’s reliability improved following my visit there. During my latest visit, it took 1.5 hours (with no one in the waiting area) to perform an inspection and assemble an estimate. Then, it took another 2 hours to replace the battery. When asked if my vehicle was ready, I was informed that it was being “test driven.” This is a V-8, gasoline powered vehicle. A test drive for a starter battery? Additionally, throwing salt in the wound is a $28 “shop supplies” charge, for an inspection and battery swap, followed by a $17 “convenience fee.” All of this and no car wash, apologies for the delay, etc. Again, I will not return due to the lack of regard for my time and the dissatisfaction with their customer service. More

Service department sucks , service took hours I could have done it myself in 10 minutes have done it myself in 10 minutes More

This was our second purchase at Nissan streetsboro, and the process was incredibly easy and quick. We worked with Dallas Wade who had a VERY approachable personality. My wife and I felt very comfortable as the process was incredibly easy and quick. We worked with Dallas Wade who had a VERY approachable personality. My wife and I felt very comfortable as if we were working with a family member. In addition, The pricing was the best in the area, and there were no surprises when it came time to do our paperwork. The sales manager, Chad, worked diligently with other dealerships to secure the truck with the options my wife wanted. They then drove over and picked up the truck and brought it to Nissan of Streetsboro and had it ready on time for us to pick up that evening. Lastly, working with their finance team couldn’t have been any easier. Randy double checked everything and made it feel seamless for us to qualify for the 0% interest rate. Talk about personal service. WOW!! We will definitely recommend their Team to all our family members and friends! More

Found a Silverado on their site I was interested in. Drove down to them from Erie Pa. About 1 hour and 45 minutes drive. My experience was worth every mile. From Amy my Sales Rep, Tim the GM and Jarod t Drove down to them from Erie Pa. About 1 hour and 45 minutes drive. My experience was worth every mile. From Amy my Sales Rep, Tim the GM and Jarod the Finance expert. They were all very friendly, professional, and helpful with all the details of my trade in and purchase of my new truck. I would absolutely recommend this group and this dealership to anyone shopping for a vehicle. Go check out the gorgeous 2016 Silverado High Country lifted and loaded I left with them. Great Truck. Thanks you all. John Zimmerman Erie, Pa More