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Nissan of Streetsboro

Streetsboro, OH

3.8
125 Reviews

885 Classic Dr

Streetsboro, OH

44241

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Showing 125 reviews

July 28, 2024

We purchased a truck from them in June and we were very satisfied with everything about the buying process. Seth Cook did a great job for us! We were so impressed with him and the dealership that my husb More

by Ljmendenhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seth Cook
Jul 30, 2024 -

Nissan of Streetsboro responded

Thank you for your 5 star rating! We are pleased to know that you were satisfied with your purchasing experience and that Seth Cook did a great job for you. We are glad to hear that your husband brought his granddaughter and that we were able to help her get a great car with an affordable payment. We hope to see you again soon!

July 20, 2024

Very pleased with my experience here! I would certainly recommend to others. I drove a little over an hour to work with the sales team here and would do it again any time. More

by sjbarrass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas, Mark Clark
Jul 22, 2024 -

Nissan of Streetsboro responded

Thank you for your 4-star rating! We are delighted that you had such a positive experience working with our sales team. We truly appreciate your recommendation and look forward to serving you again in the future. Safe travels!

July 18, 2024

At first the experience here was great, but I am quickly resending that review as now it has been nothing but a nightmare. I was told that the finance department would order me my plates, nothing more to th More

by jordanheck139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can't remember
Jul 19, 2024 -

Nissan of Streetsboro responded

Hello jordanheck139 My name is Arnold and I am the Customer Service Manager here at Nissan of Streetsboro. Please accept my sincere apologies for your recent negative experience. Our goal is always the total satisfaction of our customers. I’d like to discuss what occurred and how we might make it up to you. At your convenience, please contact us directly at 330-439-5721. We value our customers’ opinions, and thank you for bringing this to our attention. Respectfully, Arnold Customer Service Manager 330-439-5721

July 15, 2024

Great sales team. They helped me get y payment where I needed it and in a timely manner More

by Louie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Walker
Jul 17, 2024 -

Nissan of Streetsboro responded

Thank you so much for the 5-star rating, Louie! We are thrilled to hear that our sales team could assist you in achieving the payment you needed in a timely manner. We truly appreciate your feedback!

July 05, 2024

I received the recall inspection for my vehicle on 29th June. The sales member had the wrong schedule booking for me, but the service advisor Mr. Romero (Alex) made the best correspondence in a short time, More

by Masashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Romero
Jul 11, 2024 -

Nissan of Streetsboro responded

Thank you for your 5-star rating, Masashi! We appreciate your kind words about Mr. Romero's professional attitude and excellent service. We're glad you had a great experience during your recall inspection.

June 28, 2024

Very bad experience. Had many issues and lies from the sales representative (Ish) and the dealership. Unfortunately, I signed a 3-year lease with this dealership. I have More

by makohut15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ismael Dejesus
Jul 11, 2024 -

Nissan of Streetsboro responded

Thank you for sharing your experience with us. We apologize for the issues you've encountered and will address them promptly. Please contact us at Nissan of Streetsboro customer service at 330-439-5721.

June 05, 2024

Bait a switch on the price campared to what was advertised. Charged double for shipping and they were very disorganized. They would go days without responding. More

by brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager was RUDE!!!
Jun 11, 2024 -

Nissan of Streetsboro responded

"We appreciate you taking the time to share your feedback with us, Brian. We apologize for the issues you experienced regarding the pricing discrepancy, shipping charges, and communication delays. Your insights are valuable to us in ensuring a better experience for our customers. Thank you again for bringing this to our attention." Please contact us at Nissan of Streetsboro customer service at 330-439-5721.

May 16, 2024

Top-notch dealership! From the moment I walked in I felt very comfortable. Everyone was extremely kind and helped to make sure we were taken care of. More

by WellsM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ish DeJesus
May 24, 2024 -

Nissan of Streetsboro responded

Thank you for your 5-star rating! We are delighted to hear that you felt comfortable at our dealership and that our team was extremely kind and attentive to your needs. We appreciate your kind words and look forward to serving you again in the future!

May 16, 2024

They never returned calls or assisted after learning I wanted to participate in the Zero down program. The customer service here is lacking to say the least. They also are not a big enough dealership, nor More

by thirdandmane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will, Sasha, Areanna, Finance dept
May 24, 2024 -

Nissan of Streetsboro responded

Thank you for sharing your experience with us. We're sorry to hear about the challenges you faced with our customer service and the Zero Down program. Your feedback is valuable, and we appreciate you bringing these issues to our attention. Please contact us at Nissan of Streetsboro customer service at 330-439-5721.

May 01, 2024

Thank you to Mackenzi and the rest of the staff at Nissan. This was our second lease through them. They have us an insane deal that we couldn’t pass down! More

by Steve C
Recommend Dealer
Yes
Employees Worked With
mackenzi jones
May 14, 2024 -

Nissan of Streetsboro responded

Thank you for the 5-star rating, Steve! We appreciate your kind words about Mackenzi and the rest of our staff at Nissan. We're thrilled to hear that you were pleased with the insane deal we offered. We look forward to continuing to provide you with excellent service in the future.

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